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Windows 7: Can't boot Windows 7 after printer uninstallation

23 Jul 2011   #51
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Hi again Kim. It may help if, during the time you are trying to boot, take a pic of each full screen that appears, not a close up.
I'm thinking as Greg, your CD drive may have bit the dust. This would be far more common than the mother board going bad, but that could happen too.


My System SpecsSystem Spec
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23 Jul 2011   #52
TVeblen

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

But she has already told us she can't boot USB sticks either!
My System SpecsSystem Spec
23 Jul 2011   #53
gregrocker

 

Quote   Quote: Originally Posted by TVeblen View Post
But she has already told us she can't boot USB sticks either!
She tried to write the flash stick using an Apple computer. I suggested she try to find a Windows computer to use the simplest method, and provide feedback on what happens when trying to boot the stick.

Or perhaps she can borrow a DVD drive to swap in.

Any other ideas?
My System SpecsSystem Spec
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24 Jul 2011   #54
TVeblen

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

Both good ideas Greg.
If it were me I would certainly exhaust all possible solutions before buying a new machine.

I'm not very familiar with Apple stuff. I can't see how an ISO burned on a CD on a Mac would be any diiferent that one burned on a PC. But I can see how a USB boot stick could be written in the wrong format, so that is definitely a good test for the OP to run, just to be sure.
My System SpecsSystem Spec
25 Jul 2011   #55
kimouette

Windows 7 Ultimate 32-bit SP1
 
 

Got it!!
We were all looking at the wrong component. All my fault since I said the HDD was looking fine (the bios showed information about it + I managed to use my universal USB kit to extract my folders from it using another computer). But another technician simply swapped my hdd with another one and he says everything looks fine now!

That's weird, I mean the other guy didn't even try that? And why the hell was I able to make it work just as if it was an external hd using my usb kit? In other words, mechanically it works fine, but just cant boot anything with it.

I still haven't seen it with my own eyes, but this afternoon I'll pick up my computer and buy a new hdd and will install Windows 7. I cant wait to hear the sound of the Windows 7 installation cd spin and see something else than a black screen after that!!

I'm so happy that the motherboard is ok and no need to buy a new computer!!!


Just for the info, the bootable usb boot stick I created with my Mac, is just fine. The commands I wrote in a previous post are the ones to use in order to create a bootable usb stick under Mac os X, just like if you were using a PC. I checked the infos on my Mac, it is now a bootable UDF volume that can only be reformated under Windows.

It sucks that in the end all those software and bios modification were useless in my case, but I guess all these suggestions you guys made will be usefull for someone else in search of solutions for a boot problem.

Thanks soooo much for not giving up with me and for all the precious solutions!
My System SpecsSystem Spec
25 Jul 2011   #56
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Woo Hoo! Hope it work fine for you Kim. I'm not sure I have followed all you said, but if you were trying to boot from a USB HDD, that won't work, you can use an eSATA port to boot an external drive though. By this I mean a hard drive, not a flash drive.
Good luck and let us know.
My System SpecsSystem Spec
25 Jul 2011   #57
kimouette

Windows 7 Ultimate 32-bit SP1
 
 

Oh my god I'm back to square one and I just lost 85$ for another hdd

I put the new hdd in my computer and installed Windows 7 using the installation CD. So everything was working fine until I tried to do a system image recovery !!!!

I managed to install Windows 7 normally and the hdd is brand new, so this time I KNOW the problem does NOT come from my hdd. I boot the Windows 7 installation cd again and chose system recovery while my old hdd was plugged in my computer (with my universal USB adapter kit, which used to work just fine everytime I wanted to restore my system). So the restore is completed after couple of minutes and I get the usual message saying (restore completed, your computer will restart in 25 seconds) and after that delay the computer reboots and I'm back on the frozen Lenovo screen!!

At that point I thought I could just forget about the restoration and simply re-install windows 7 and reinstall everything from scratch, but the god damn CD stops spinning, the USB no longer is detected and I can ONLY access the BIOS. EXACTLY like it was when the problem occurred couple of days ago.

I guess there is a virus or something on my hdd, but it cant just kill my new HDD. How can I reformat it??? Or do these symptoms show another problem?

I hate myself for even trying to recover my old system!!! What the hell is happening?
My System SpecsSystem Spec
25 Jul 2011   #58
essenbe

Windows 10 Pro/ Windows 10 Pro Insider
 
 

Read this tutorial ready HD/SSD for reinstall. Just be aware that when you run the 'clean all' command, it will take several hours to complete. So nothng is wrong. It will get rid of a virus if there is one there. And don't connect the old hard drive.
My System SpecsSystem Spec
25 Jul 2011   #59
gregrocker

 

If you had successfully reinstalled Win7 on the new HD, why were you trying to do a System Image Recovery on top of it? You want to do one or the other - both cannot exist together.

Unplug the old HD, boot the Win7 installation DVD and try reinstalling again to the new HD. Reinstalling Windows 7

If this fails try wiping the new HD as Essenbe suggests - it might have been already infected by the failed reimaging. If install then works, keep the old HD unplugged until it is thoroughly disinfected by booting it alone to run Microsoft Standalone System Sweeper
My System SpecsSystem Spec
25 Jul 2011   #60
kimouette

Windows 7 Ultimate 32-bit SP1
 
 

Quote:
If you had successfully reinstalled Win7 on the new HD, why were you trying to do a System Image Recovery on top of it? You want to do one or the other - both cannot exist together.
Maybe I'm missing something but when simply putting the new hdd in my computer and run the Windows installation cd it would not let me choose my other hdd (plugged with usb adapter) in "system image recovery"(it did not detect it on any of my 4 usb ports). And that's why I installed Windows 7 .
And since after installing Windows 7 it would then let me choose my hdd, well I thought maybe I was just ignorant thinking I could restore my computer while the new HDD didnt have Windows installed.

And there is one important information I forgot to mention... The HDD I'm plugging with my adapter (the one I want to restore my computer with) is not the last one I was using but another one I've used to create a system image backup. Since I've used it twice and never got any problem, until last week, I thought it was 100% clean. And it sure saves me hours of app installation.
It's so weird that now it infects 2 different hdd
Quote:
Unplug the old HD, boot the Win7 installation DVD and try reinstalling again to the new HD
That's the first thing I tried after I noticed the screen was stuck on the lenovo page. But guess what? It wont load the Windows cd anymore!!
Quote:
Read this tutorial ready HD/SSD for reinstall. Just be aware that when you run the 'clean all' command, it will take several hours to complete. So nothng is wrong. It will get rid of a virus if there is one there. And don't connect the old hard drive.
I still haven't read that tutorial carefully, but I think it starts by either booting a dvd or launching a command prompt... and I'm afraid that's not something I can do.

Now the only solution I can think of in order to atleast save the new hdd I paid for, is to find another pc and reformat my hdd with it. After that I'll keep my fingers crossed and hope I can put it in my computer and run Windows 7 installation cd again. Of course I wont even try to a system image recovery... but since I had 3 partitions all set up the way I needed them to be, it is gonna take me days to set them up!
My System SpecsSystem Spec
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 Can't boot Windows 7 after printer uninstallation




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