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Windows 7: STILL having problems with screen freezes

17 Jul 2011   #1
eiuguy11

Windows 7
 
 
STILL having problems with screen freezes

My computer is a compaq presario cq62-228dx notebook. I don't know what the problem is with my computer but here goes. For the 2nd time in the last 2 weeks I have had to reformat my computer due to screen freezes I was having shortly after logging on to Windows. I tried using start-up repair and system restore and neither worked. System restore did not even complete succesfully for me to use it. And there have even been times where I did system restore and there were still screen freezes. Does anyone know what could be causing these screen freezes to happen so often? Is it due to programs that begin when I start-up my computer? Or maybe issues with windows updates on load-ups? Any help in solving this matter would be appreciated. Screen freezes have been a constant problem for me with this computer.


My System SpecsSystem Spec
.
17 Jul 2011   #2
OldMX

Microsoft Windows 10 Professional / Windows 7 Professional
 
 

Start with memtest and the hard disk manufacturer diagnostics disk.
My System SpecsSystem Spec
17 Jul 2011   #3
Zomby88

Windows 7 Ultimate 64Bit
 
 

How old`s the hard drive ?
My System SpecsSystem Spec
.

17 Jul 2011   #4
t-4-2

Windows 7 Home Premium 64-bit, SP1
 
 

Quote   Quote: Originally Posted by eiuguy11 View Post
My computer is a compaq presario cq62-228dx notebook. I don't know what the problem is with my computer but here goes. For the 2nd time in the last 2 weeks I have had to reformat my computer due to screen freezes I was having shortly after logging on to Windows. I tried using start-up repair and system restore and neither worked. System restore did not even complete succesfully for me to use it. And there have even been times where I did system restore and there were still screen freezes. Does anyone know what could be causing these screen freezes to happen so often? Is it due to programs that begin when I start-up my computer? Or maybe issues with windows updates on load-ups? Any help in solving this matter would be appreciated. Screen freezes have been a constant problem for me with this computer.
Suggestions only :

Do the followings in safe mode with command prompt......

1. Run a full virus scan with you security program to make sure your computer is NOT infected.

2. Run a system file check to look for corrupt files. It will try to repair them if any found.
SFC /SCANNOW Command - System File Checker

3. Run a dish check to look for bad sectors etc. It will try to repair them if any found.
Disk Check

4. Make sure your computer is fully updated, including drivers and more importantly installing SP1.
My System SpecsSystem Spec
17 Jul 2011   #5
eiuguy11

Windows 7
 
 

@t-4: I will have to try that the next time my computer freezes.

@Zomby: My parents bought the computer for me brand new at Best Buy last summer.
My System SpecsSystem Spec
17 Jul 2011   #6
t-4-2

Windows 7 Home Premium 64-bit, SP1
 
 

Quote   Quote: Originally Posted by eiuguy11 View Post
@t-4: I will have to try that the next time my computer freezes.

@Zomby: My parents bought the computer for me brand new at Best Buy last summer.
You miss the point.

You do those now so that your computer will NOT freeze again. Not after it freezes.
My System SpecsSystem Spec
18 Jul 2011   #7
eiuguy11

Windows 7
 
 

@t-4: My mistake. I misunderstood you. I will run these now and hopefully it will fix the problem. If it does not then I'm not quite sure what I'll do next. Oh and I'm also a little computer illiterate so i don't know what SP1 means.
My System SpecsSystem Spec
18 Jul 2011   #8
t-4-2

Windows 7 Home Premium 64-bit, SP1
 
 

Quote   Quote: Originally Posted by eiuguy11 View Post
@t-4: My mistake. I misunderstood you. I will run these now and hopefully it will fix the problem. If it does not then I'm not quite sure what I'll do next. Oh and I'm also a little computer illiterate so i don't know what SP1 means.
Good luck.

t-4-2
My System SpecsSystem Spec
18 Jul 2011   #9
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

Quote   Quote: Originally Posted by eiuguy11 View Post
@t-4: My mistake. I misunderstood you. I will run these now and hopefully it will fix the problem. If it does not then I'm not quite sure what I'll do next. Oh and I'm also a little computer illiterate so i don't know what SP1 means.
sp1= service pack 1
My System SpecsSystem Spec
18 Jul 2011   #10
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

eiuguy,

You can help us to help you by completing your System Specs and here is how:

UPDATE YOUR SEVENFORUMS SYSTEM SPECS


User CP (3rd item in the top menu bar) |
in left-hand column, under Your Profile, Edit System Spec |


Use Speccy - System Information - Free Download
and/or SIW to gather info for filling in the blanks.

Do me a favor and add the word laptop or desktop to the “system manufacturer” block.

Use the “Other Info” block for Optical Reader, Mouse, touchpad, wifi adapter, speakers, monitor

Scroll down and click on the SAVE CHANGES button.
My System SpecsSystem Spec
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 STILL having problems with screen freezes




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