New
#31
Ok will do-
dele key does nothing
You tapping it as soon as you turn on the laptop? Also try F1 or F2.
Also to help in your modem search,
Newegg.com - Rosewill RNX-56USB Modem Conexant Hardware Based 56Kbps USB (Plug & Play) V.92 Data/Fax/TAM - Windows7 Ready
Great== let me try all that - read the tuts -check out the links and get my external modem and if I still am stuck I will be back-- I have taken enough of your time-- T Y very much--Len
No worries Len and welcome to Seven Forums
There are so many people on this site willing to help so don't hesitate to ask any questions.
I don't think the user has ever actually made it into Windows the first time. It sounds like they are stuck at this Gate thing and not getting past it, think it is Windows 7.
I think Lee is right, not into Win 7 yet. Which of course liekly the reasone he can't make a WWAN connection.
Yeah there was some confusion, but we got out of express gate and to the account log on screen.
He is at an "Account Disabled" block
dont know if this is the admin account? or one that was preset when refurbished? not sure.
I suggested to create a new user, but not sure if thats possible from that screen or if activating the hidden admin account is needed? any other thoughts are very welcome