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Windows 7: Help with sleep wake up

19 Nov 2009   #11

Windows 7 Ultimate 6.1.7600 Build 7600

I have the same issue. I have completely disabled sleep, hybrid, and pretty much anything that would suspend the computer. I do however have the "password on wakeup" check for when my screensaver kicks in. Here is what happens,

I wake with my mouse and my login screen comes up. I type in my password and it looks like I am logging in. The problem is I never get to my desktop. All I get is a black screen. I had the same similiar issue with Vista only I would never get to the login screen.

My System SpecsSystem Spec
26 Nov 2009   #12

Windows 7

I resolved my Windows 7 sleep problem. When my computer would sleep, it would not wake up and my wireless mouse and keyboard seemed disconnected. Other USB devices never powered on. I eventually had to hard boot it to get the computer back up. Here is what I did to resolve it. This may only work for others that have a USB related sleep issue.

1. I ran the "powercfg -energy" command from a command prompt elevated woth administrator rights (right click, run as administrator).
2. The report had many instances with this information pointing to a USB issue: "USB Suspend:USB Device not Entering Suspend" providing a clue to the problem.
3. I went to Control Panel --> Hardware and Sound --> Power Options --> Change Plan Settings (on your preferred plan) --> Change Advanced Power Settings --> USB Settings --> USB Selective Suspend Setting.
5. I changed the setting to: Disabled.
6. I placed the computer into sleep and woke it up several times and the problem was resolved.

I hope this post helps others with USB related sleep issues with Windows 7. Good luck.

My System SpecsSystem Spec
28 Jan 2010   #13

Win 7

Common bug, update 977074 was supposed to fix that, it did not.
Nice try MS, now take another year or two for the next try.
My System SpecsSystem Spec

09 Feb 2010   #14

Win 7

Try with monitor sleep set to "never". When the computer goes to sleep the monitor sleeps regardless.
Works for me.
My System SpecsSystem Spec
25 Feb 2010   #15

windows 7 Ultimate 64-bit

I'm running Windows 7 Ultimate 64-bit. My system's failure signature was that the system would go to sleep and the screen go blank as normal. Then it would wake up correctly when the mouse was moved with the monitor coming back up where I left off. However the system would respond to mouse movements for a little while and then just freeze up completely. The only way to get the system back from that point was to reset it. I tried all types of power setting changes both in Windows 7 and BIOS and nothing worked until I disabled the "wake timers" and ever since then the system wakes up from sleep without any problems. To disable the "wake timers" you need to perform the following steps:
1) go to "Control Panel"
2) select "Power Options"
3) select "Change plan settings"
4) select "Change advanced power settings"
5) open the "Sleep" tree section
6) change "Allow wake timers" to "Disable"

Hope this helps some of you guys,
My System SpecsSystem Spec
31 Mar 2010   #16

Another possible solution, hibernate file

Try correcting the hib file

Google "vista wake up resolved"
My System SpecsSystem Spec
31 Mar 2010   #17

Win 7

"Try correcting the hib file"
Care to be more specific?
My System SpecsSystem Spec
31 Mar 2010   #18

Win 7

I don't think the above is a solution. First, they are talking about Vista not Win 7, second they are talking about laptops and battery issues. Doesn't help Win 7 desktop users.
My System SpecsSystem Spec
03 Apr 2010   #19

windows 7 Ultimate 64

I had a very similar problem where my dual monitors were responding with blacked-out screens on boot-up and/or wake from Sleep. To not bore you with all the details this is what I found:

In the Device Manager I noticed several entries for Infrared (IR) devices. The Human Interface Devices had several; the System Devices had several; the Mice and Other Pointing Devices had two; the Keyboards had two; and the Universal Serial Bus Controllers had several. My system has no IR devices attached and I wondered if the system was "confused" with all of these "ghost devices and drivers" remaining on the system. I decided to "Disable" everything in the Device Manager that was associated with an IR device. Once they were disabled I ran "Scan for hardware changes" and upon completion all but two of the IR related entries evaporated! The 2 remaining devices, one in System Devices and one the Universal Serial Bus Controllers remains disabled while I further research as to whether it is okay to "Uninstall" these devices from the system...

This "fix" seems to have corrected my problem although I am still testing it! It may not work for you, but good luck!
My System SpecsSystem Spec
04 Apr 2010   #20

windows 7 Ultimate 64
Problem came back after 3 days...

The fix I mentioned before was only temporary (3 days) then the black-out screen problem slowing creeped back into the system. Somehow all the IR related devices were repopulated in the Device Manager and a few more were added!?!? There is something inherently wrong with Windows 7 Ultimate 64 with, I believe, Media Center and any/all IR devices. At this point I'll probabaly request a refund from Dell to include shipping. Too bad as I really liked Windows 7, but this system is unreliable and major pain in the "rear-end"!
My System SpecsSystem Spec

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