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Windows 7: I lost admin password and couldn't fix, now both gone

04 Aug 2011   #41
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

You are foot-dragging.

Run a full scan with the Microsoft Standalone Sweeper.

Once again, here's the procedure I use. If you don't have a spare usb stick then go get a 4gb stick at the local store.

AFter you have run the full scan with MS Standalone System Sweeper then we can proceed.

============================================
PUT SYSTEM SWEEPER ON A USB STICK


System Sweeper, https://connect.microsoft.com/systemsweeper, allows you to start an infected PC and perform an offline scan to identify and remove viruses, rootkits and other advanced malware. System Sweeper is a free standalone, bootable malware and virus remover from Microsoft.

Safety Scanner, Microsoft Safety Scanner - Antivirus | Remove Spyware, Malware, Viruses Free, is free, downloadable, provides on-demand scanning and helps remove viruses, spyware, and other malicious software. It works with your existing antivirus software.

If the target computer has a working internet connection, then you may prefer to use the Safety Scanner.


Download System Sweeper (about 576 kB):
https://connect.microsoft.com/systemsweeper

Insert 256 MB or larger USB stick into a usb port.

Run the downloaded program--mssstool64.exe or mssstool32.exe

Choose the option to install to USB.
Caution: The install program will format the usb stick.

The install program will download about 200 mB more.

After the install is finished, leave the stick in the usb slot.

Run the program you downloaded once again.

This 2nd run, and any subsequent runs, will download the very latest anti-virus definitions (about 60 mB).

To keep System Sweeper up-to-date, simply reinsert the usb stick and run the installation program again.

The initial, full scan by System Sweeper can easily take a couple of hours, but subsequent quick scans will take only a few minutes.

Remember, your computer is being very thoroughly checked for all types of malware.

The results of System Sweeper will be in:
\Windows\Standalone System Sweeper\Support as a file with a LOG extension. You can view this file with Notepad.


==========================================


My System SpecsSystem Spec
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04 Aug 2011   #42
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

Here's my opinion on another matter:

Anyone who gives you infected software is NOT your friend. That person, for whatever reason, is your enemy.
My System SpecsSystem Spec
04 Aug 2011   #43
beachinmoney

Vista Spk 2 x64 Home Premium/Windows 7 Home premium
 
 

By the way, here are the things it took out of registry. I tried to explain to him that you can't just take things like that out of the registry. They are things that need to stay to make programs run correctly. Here is a list of the registry things it deleted. There are too many. If you can and are able to scan any of them quickly and see anything obvious to you that I need back will you and tell me how????

Okay, well, that's gone now as I deleted the program!!! I am going to attach some things and then PM you as I have a few questions and things that I can trace.


Attached Files
File Type: docx What started it all.docx (63.4 KB, 2 views)
File Type: txt sql error.txt (343 Bytes, 2 views)
File Type: docx Windows Malicious Software Removal Tool x64.docx (10.5 KB, 1 views)
File Type: docx trying to conect it all..docx (183.6 KB, 2 views)
My System SpecsSystem Spec
.

04 Aug 2011   #44
beachinmoney

Vista Spk 2 x64 Home Premium/Windows 7 Home premium
 
 

Quote   Quote: Originally Posted by karlsnooks View Post
Here's my opinion on another matter:

Anyone who gives you infected software is NOT your friend. That person, for whatever reason, is your enemy.

This is what I am getting ready to PM you about....
My System SpecsSystem Spec
04 Aug 2011   #45
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

let me know what the MS Standalone System Sweeper found.
My System SpecsSystem Spec
04 Aug 2011   #46
beachinmoney

Vista Spk 2 x64 Home Premium/Windows 7 Home premium
 
 

I have the sweeper. I just wanted to make sure it didn't sweep everything but now I see that my downloads are in a different place. I am going to re-read the directions and stick the thing in now!
My System SpecsSystem Spec
04 Aug 2011   #47
beachinmoney

Vista Spk 2 x64 Home Premium/Windows 7 Home premium
 
 

Putting in sweeper now and then coloring my hair and sitting in the massage chair with a glass of wine. None for my boyfriend!

Shut down all antivirus and firewalls while running???
My System SpecsSystem Spec
04 Aug 2011   #48
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

Follow the directions for the Standalone System Sweeper and have no fear.

While the sweeper is running you will not be connected to the internet.

You will be booting from the USB stick you prepared by following the directions.

You will be running from the USB stick. You will not be running from your harddisk.

The Standalone system sweeper will truly clean your computer of all malware and virus.

Immediatedly, after running the system sweeper let me know. Certain programs need to NOT be started and certain programs need to be removed before you connect to the internet again.

Let system sweeper remove any programs which are detected as infected.
My System SpecsSystem Spec
06 Aug 2011   #49
beachinmoney

Vista Spk 2 x64 Home Premium/Windows 7 Home premium
 
 

Karlsnooks, I started trying to recover passwords and looking for my USB with the stand alone Sweeper on it. It must have upped and walked away. Just as I sat down to do another one my door bell rang and it was my cousin and her three kids. Talk about unexpected guest. I need to know anyways what need to not be connected and what needs to not be started. My MagicJack and all are connected to this computer. My other computer is on a shelve below my TV as I use it for watching TV on Hulu and that's all I have here. Your probably not around tonight it being a Friday and everything but if you are. Before I get ready to do this I have two more questions. One, my password reset disks that I created, how the heck do you get those to work??? I also was going to do the Hive tutorial 2 that Bob2 gave me the first part of this posting. I had just enabled the systems admin instead because it takes hours to do the simplest thing because files won't open or permissions are locked etc... so I wondered if I do the tutorial to change the passwords that Bob2 did maybe I will get them done correctly and if so will it unlock my locked files? IF not do you know how to do that. It would sure save time going from one computer to the next. Also when I try to start up and boot to the DVD drive or something it wants a password. Sometimes it will take mine, mostly it won't. I thought that is why I had the systems Administrator because that was suppose to help. Sometimes it will take me 4 hours just to figure out how to get around it and read somewhere on the forum what to do next!

Thanks, and once again you have been so incredibly wonderful in all the help that you are providing me with. When I get back to work do you take contributions???
My System SpecsSystem Spec
06 Aug 2011   #50
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

Firs things first.

Run the Microsoft Standalone System Sweeper full can.
My System SpecsSystem Spec
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 I lost admin password and couldn't fix, now both gone




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