Shut down options disappeared?

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  1. Posts : 18
    Windows 7
       #1

    Shut down options disappeared?


    Alright, I have a problem I'm not sure how this happened but when I tried to shut-down / restart my computer all the buttons were missing..

    and in the start menu options where nothing is selectable

    I tried searching over the web trying the
    gpedit.msc and some registry hacks but still the same problem..
    any ideas?
    thanks (:
      My Computer


  2. Posts : 1,088
    Windows 7 Ultimate x64
       #2

    Hello.
    Did you disable any windows services or features? If so try this: Start Menu All Programs in Windows 7 - Restore Default Shortcuts
    Also, check the integrity of windows files: SFC /SCANNOW Command - System File Checker
    Last edited by TheReaper; 26 Jul 2011 at 11:44. Reason: add
      My Computer


  3. Posts : 18
    Windows 7
    Thread Starter
       #3

    TheReaper said:
    Hello.
    Did you disable any windows services or features? If so try this: Start Menu All Programs in Windows 7 - Restore Default Shortcuts
    Also, check the integrity of windows files: SFC /SCANNOW Command - System File Checker
    None of that works, and I didn't disable or enable any features in windows.
    but I do remember replacing the following windows files:
    shell32.dll
    ExplorerFrame.dll
    basebrd.dll
    authui.dll
    any ideas? also when I try the sfc it doesn't complete for some unknown reason it says "windows resource protection could not perform the requested operation" so that doesn't seem to work.
    thanks so far
      My Computer


  4. Posts : 627
    win 7 ( 64 bit)
       #4

    did you try a system restore ?

    scrooge
      My Computer


  5. Posts : 18
    Windows 7
    Thread Starter
       #5

    scrooge said:
    did you try a system restore ?

    scrooge
    there's no restore points..
      My Computer


  6. Posts : 1,088
    Windows 7 Ultimate x64
       #6

    OK then. Try this:
    Go to Start menu & type Run in the search field, then start it;
    In the Run dialog box type gpedit.msc & confirm.
    Find the following option:
    User Configuration\Administrative Templates\Start Menu and Taskbar
    Double click on "remove and prevent access to the Shut Down command"
    Select any one of these options: "Not configured" or "Disabled"
    Close the Group Policy window.

      My Computer


  7. Posts : 18
    Windows 7
    Thread Starter
       #7

    TheReaper said:
    OK then. Try this:
    Go to Start menu & type Run in the search field, then start it;
    In the Run dialog box type gpedit.msc & confirm.
    Find the following option:
    User Configuration\Administrative Templates\Start Menu and Taskbar
    Double click on "remove and prevent access to the Shut Down command"
    Select any one of these options: "Not configured" or "Disabled"
    Close the Group Policy window.

    tried it and I only found "Remove and prevent access to shut down, restart,sleep,and Hibernate commands " not the one you listed and I tried it with these settings and it didn't work.
      My Computer


  8. Posts : 1,088
    Windows 7 Ultimate x64
       #8

    Try to run the SFC/SCANNOW in safe mode, as you say it didn't complete before.
    I'd also suggest a thorough malware scan with Malwarebytes Anti-Malware & your resident AV to rule it out.
      My Computer


  9. Posts : 22,814
    W 7 64-bit Ultimate
       #9

    TheReaper said:
    Try to run the SFC/SCANNOW in safe mode, as you say it didn't complete before.
    I'd also suggest a thorough malware scan with Malwarebytes Anti-Malware & your resident AV to rule it out.


    Here's another, better option to run an sfc /scan from PC boot, have a look at this tutorial linked below and be sure to post back with any further questions you may have and to keep us informed.



      My Computer


  10. Posts : 18
    Windows 7
    Thread Starter
       #10

    Okay, don't worry about this problem anymore, I tried to use it using the repair CD, and it caused some problems so I just installed a new copy of windows.
    thanks guys and sorry for wasting your time.
    -yuji
      My Computer


 
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