When I attempt to burn a CD, with any of several programs, and insert a new blank CD-R disk, it is rejected, with the message "Insert a blank disk in the E drive." I tried different blanks from different manufacturers. I don't know if "E" is the CD drive; it is the only on on my HP Touchsmart 600.
Go to 'Device Manager' & uninstall it. Disconnect everything except mouse, monitor & keyboard. Switch pc OFF, it will be re installed on start up, reboot again. Ensure no disc is loaded.
I don't understand, Roderunner. Uninstall what? The only thing connected to my PC besides mouse & keyboard is a printer, disconnect that?
zammer,
Give us a clue as to what we are dealing with by filling out your system specs.
Here is how to do that:
UPDATE YOUR SEVENFORUMS SYSTEM SPECS
User CP (3rd item in the top menu bar) |
in left-hand column, under Your Profile, Edit System Spec |
Use Speccy - System Information - Free Download
and/or SIW to gather info for filling in the blanks.
Do me a favor. Please add the word laptop or desktop to the “system manufacturer” block.
Provide full windows version info, such as provided by Speccy:
MS Windows 7 Ultimate 64-bit SP1
Use the “Other Info” block for Optical Reader, Mouse, touchpad, wifi adapter, speakers, monitor
Scroll down and click on the SAVE CHANGES button.
Done, per Speccy.
WIN + E key combo
Under Devices with removable storage, what is shown?
WIN is the key with the wavy microsoft flag on top.
In "Computer" it says under "Devices": DVD RW DRIVE :E, and REMOVABLE DISC :F.
There is only one disc slot on the HP. I can play CDs in it. The problem arises when I try to burn them.
There are a lot of models of that computer, which one do you have?HP TouchSmart 600-1100 Desktop PC series
- HP TouchSmart 600-1105xt CTO Desktop PC
- HP TouchSmart 600-1120 Desktop PC
- HP TouchSmart 600-1135it Desktop PC
- HP TouchSmart 600-1140jp Desktop PC
- HP TouchSmart 600-1150 Desktop PC
- HP TouchSmart 600-1150a Desktop PC
- HP TouchSmart 600-1151 Desktop PC
- HP TouchSmart 600-1152 Desktop PC
- HP TouchSmart 600-1155 Desktop PC
- HP TouchSmart 600-1160jp Desktop PC
- HP TouchSmart 600-1170d Desktop PC
- HP TouchSmart 600-1170jp Desktop PC
- HP TouchSmart 600-1190jp Desktop PC
Good.
Now I know this sounds trivial but... the problem is either hardware or software.
Since this is a desktop, what's the chance that you have an extra cd/dvd unit around or have a friend with an extra? The idea would be to disconnect your present cd/dvd unit, connect the other one, do NOT help win 7 but let win 7 decide the best driver for your cd/dvd.
Now if the trial hardware works fine, you have your answer.
Is this a possibility for you?
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