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Windows 7: Just plain HELP!!!

07 Aug 2011   #91
gregrocker

 

It will always reinstall the basic driver from C:\windows\system32\driverstore upon restart even if you tell it to Uninstall driver on the Update tab in Device manager as suggested, or uninstall the software in Control Panel.

So look in Control Panel>Programs and Features to see if the Touchpad software is installed.

Then make sure Hotkeys are enabled at startup and try disabling touchpad.

Then try reinstalling the Device software package and try disabling again both using the software checkbox, and hotkeys to disable.


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08 Aug 2011   #92
sandy52

Microfsoft windows 7 home premium edition (64bit)
 
 

Hello again, as you suspected yes the touchpad software is in programmes.
Now let me see if I have got this right
I have hotkeys ticked in startup so now I just disasble the touch pad as I did before.

One thing I am not clear on is how do I reinstall the device software package, where do I look to do this?
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08 Aug 2011   #93
gregrocker

 

On the Lenovo Support Downloads webpage for your model computer here: http://consumersupport.lenovo.com/in...yID=67873&OS=0
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08 Aug 2011   #94
sandy52

Microfsoft windows 7 home premium edition (64bit)
 
 

Thank you, do I just download the touch pad driver for the 64 bit and run it ?
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08 Aug 2011   #95
sandy52

Microfsoft windows 7 home premium edition (64bit)
 
 

YAY!!!!! doing happy little limpy dance - it's dead the touch pad has finally died
Thank you so much for sticking with me and getting me through it, I will go away and stop bothering everyone now - until next time
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08 Aug 2011   #96
boohbah

Microsoft Windows 7 Home Premium 64-bit 7600
 
 

good news , (not the going away bit!)
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08 Aug 2011   #97
sandy52

Microfsoft windows 7 home premium edition (64bit)
 
 

oh don't fret, I am sure I will come up with something else to drive everyone crazy over
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08 Aug 2011   #98
gregrocker

 

Did the hotkeys work? Can you re-enable it? Did the software reinstall sort out the problem?
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08 Aug 2011   #99
sandy52

Microfsoft windows 7 home premium edition (64bit)
 
 

Hello, I did not try the hot keys, after I downloaded the driver I restarted and went into Mouse and the Elan tab and just disabled it from there no problem.

I have not tried to re-enable it - I do not want to start it off again and not be able to stop it - if hubby wants to use my machine he can just learn to use a mouse
Thank you again for all your help.
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08 Aug 2011   #100
gregrocker

 

Glad to help.

Just to be clear for others who find this via Google: You uninstalled the Elan touchpad software and then reinstalled it (same version) to solve the problem?
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 Just plain HELP!!!




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