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Windows 7: Help!

31 Jul 2011   #21
Microsoft MVP

Windows 7 Ultimate 32bit SP1

Did you do anything in group policy settings or mess with UAC options?

My System SpecsSystem Spec
31 Jul 2011   #22

Windows 7 Professionel 64 bit

It must be a rootkit virus from hell!!!

On top of the above mentioned things, I did a scan in safe mode with Malwarebytes which showed NO problems.

Sophos Anti-Rootkit found 2 possible problem files:

1. "Failed to query live registry key HKEY_LOCAL_MACHINE/SOFTWARE/Microsoft/Windows NT/CurrentVersion/Perfib/007. You may not have access rights to the whole registry." (I googled this and it seems that it is a normal file, 007 is German. That I dont seem to have the rights, seems very wrong to me, but - could I - somehow - just change to English? (hmm, I suppose it is not that easy)

2. C:/Windows/Software Distribution/Download/... (long code, something with ionwizard).

Then I restarted my computer in normal mode and just after log in to the internet, Malwarebytes told me there was a baaad ass program - now it is in quarantine.

Unfortunately, my main problem that I cannot access system control and no folders, remains...
My System SpecsSystem Spec
31 Jul 2011   #23

Windows 7 Professionel 64 bit

Ohh, no, I definitely did not change anything in group policy settings or UAC options.
My System SpecsSystem Spec

31 Jul 2011   #24


Run the scans again to see if it is cleaned up. Then if the problems are not solved run SFC -SCANNOW Run in Command Prompt at Boot from the Command Line in System Recovery Options which has been suggested twice now and ignored. You need to repair damaged System files.

Often when we see strange issues such as this it turns out that a Registry Cleaner has been used that corrupted the OS in some way.

You can try System Restore to before you used the Registry cleaner if points are available that far back. System Restore

If this fails you can try the System File Checker suggested earlier and then if necessary a Repair Install which can sort out some bad settings but may reimport ones which corrupted the OS.

In the end you may find it best to clean reinstall with the aim to get a perfect reinstall and then never corrupt it again with a Registry Cleaner - one of the most common causes of OS corruption we see here. These steps are compiled based on hundreds of clean reinstalls: Reinstalling Windows 7

Or you can run full Factory Recovery from its partition or Recovery Disks if you made them or want to order them, but this will restore all of the preinstalled bloatware and useless factory utilities that have better versions built into Win7 - a form of corruption in itself.

The only safe Registry Cleaner is CCleaner Registry Tab, which has never caused a problem in thousands of uses here. All others are a gamble not worth taking, most are popup ad sales scam operations.
My System SpecsSystem Spec
31 Jul 2011   #25
Microsoft MVP

Windows 7 Ultimate 32bit SP1

Download CKScanner by askey127 from here

***Important - Save it to your desktop.
Doubleclick CKScanner.exe and click Search For Files.
After a very short time, when the cursor hourglass disappears, click Save List To File.
A message box will verify the file saved.
Double-click the CKFiles.txt icon on your desktop and copy/paste the contents in your next reply.
My System SpecsSystem Spec


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