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Windows 7: Help!

30 Jul 2011   #1
BerlinDK

Windows 7 Professionel 64 bit
 
 
Help!

Since yesterday my computer has been acting very weird.

I have lost access to all folders on the desktop. I can open some programs and some files though, but the worst is, that I cannot use the Windows start menu (no search for files, no system control etc., just nothing!).

When I click on an icon I get the message: "::{26EE0668-A00A-44D7-9371-BEBO64C98683}/0 and the text "Schnittstelle nicht unterstützt" ("transfer" point is not beeing supported). Sometimes the title of the message is "Explorer.exe".

At first I thought it was a virus. AntiVir has also been shut down and cannot be turned on again (no link or button to do so). I managed to install Microsoft Essentials, but this programm did not find any viruses, nor did Trend Micro online scan.

Then I thought it might be a problem with registry files. Uniblue RegistryBooster found 250 problems! I then installed Wise Registry Cleaner which seemed to work, but it did not solve the problem and Uniblue still finds 230 problems...

I do know though that the programm Pdfforge (pdfforge.mybrowserbar.com) has been installed the 13.7. (not by me though).

What has also been very strange is, that suddenly Windows had 93 updates. I have of course activated automatic updates, so it seems weird too.

I tried the system recovery twice (through windows and through Lenovos ThinkVantage, but this did not help).

I cannot find my windows CD at the moment and would very much prefer NOT to install everything new (and loose lots of files that I cannot get access to - also not in the safe modus, here the above mentioned problem also exists).

I very much hope that some of you have solutions for this problem.

Thanks a lot in advance!

Best regards,
Martin


My System SpecsSystem Spec
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30 Jul 2011   #2
Senteaf

Windows 7 Ultimate x64
 
 

Can you enter Safe-Mode?
My System SpecsSystem Spec
30 Jul 2011   #3
BerlinDK

Windows 7 Professionel 64 bit
 
 
Safe-Mode

Yes, I can access it, but the problems are the same and I have no access to the windows menu at all.
My System SpecsSystem Spec
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30 Jul 2011   #4
Senteaf

Windows 7 Ultimate x64
 
 

My only solution is to transfer your files to an external HDD and then reinstall.
You said you tried system recovery and it did not help.

you can back up through a bootable cd/usb utility.
My System SpecsSystem Spec
30 Jul 2011   #5
BerlinDK

Windows 7 Professionel 64 bit
 
 
Damn!

I also have tried to attach my external harddisk, but the computer did not find it, although it installed some software for it. In other words I do not see how I can access and transfer files.

Do you have an idea whether this is a virus or a registry file problem or something else?
My System SpecsSystem Spec
30 Jul 2011   #6
Senteaf

Windows 7 Ultimate x64
 
 

Sorry, I am not a computer/Windows expert.

of course it could be a virus or registry problem.
you can try updating/reinstalling windows service pack.

Can you access internet? can you run EXE? Can you attach a USB and also access it?
My System SpecsSystem Spec
30 Jul 2011   #7
BerlinDK

Windows 7 Professionel 64 bit
 
 

I have internet, yes. What bothers me though is, that my problem does not seem to have been discussed on the internet. Some problems seem related, but none are like mine.

I can try to attach a USB, but since I cannot attach a HDD, I am afraid that it will not help.

Now I hope for a miracle! :-)
My System SpecsSystem Spec
30 Jul 2011   #8
Senteaf

Windows 7 Ultimate x64
 
 

if you have enough memory on your USB, you put files on the USB and format your HDD...

or you download the pack to your USB and run it on your corrupted computer.

or you try creating another user if it is a problem in your user account(don't think so)


OR you wait for an expert.

Can you upload picture of a problem?
My System SpecsSystem Spec
30 Jul 2011   #9
BerlinDK

Windows 7 Professionel 64 bit
 
 

Thanks for your help! Unfortunately I cannot use a USB stick (I get no access to the stick).

I have heard, that it might be a solution to create another user, but as far as I can see, I have no options to do so.

Arrrrgghh...
My System SpecsSystem Spec
30 Jul 2011   #10
Senteaf

Windows 7 Ultimate x64
 
 

You are welcome!!

I need to see the computer to think of a possible solution

Can you try downloading a service pack and install it?(it will certainly help you with the registry)

and you should uninstall pdfforge
My System SpecsSystem Spec
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 Help!




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