New
#1
Black Screen
I've had similar experiences with three different W7 machines now.
An update from Microsoft Security Essentials causes the system to fail.
The first resolved with the Safe Mode and a System Restore, though it took
several tries. This was on a brand new (six months) machine.
The second occurred remotely on a machine that I maintain for my parents.
Without access to the machine, we let it sit for several hours and it sorted itself
out, but without the least indication that it was doing anything at all. That's the
worst part of this new system -- lack of feedback to the user!
The last is on a machine that I maintain for a friend.
We put a W7 patch on Vista about 6 months ago and it's been pretty close to
the normal W7 behavior since. Again, an update for MSE and the thing froze and
had to be hard-booted. On return from hard boot, it gets the 'splash screen' and
then just black with a cursor. This is true of Safe Mode as well, unfortunately, so
that I have no recourse to Restore. I've seen that the F8 key gives some different
options, so I will try that today -- maybe 'repair my computer' or a direct link to
restore without going into the window that won't load.
I think I will uninstall MSE on all three machines and rely strictly on other programs. Microsoft seems to care less than the competition about ruining its own
operating system since they have no one to anwser to. My two cents...