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Windows 7: Error burning DVD with Windows Explorer: "disc to fast or too slow"

02 Aug 2011   #1

Windows 7
Error burning DVD with Windows Explorer: "disc to fast or too slow"

On a 4-year old laptop running Windows 7, I've been burning, in Windows Explorer, Verbatim brand DVD-DL discs rated at 8x, on an external USB Panasonic UJ-220 blu-ray burner that can burn DVD-DL at 2.4x, at 2.4x (the only burn speed choice that Windows Explorer offers), with no problem.

Now I'm trying to do the same, with the same external USB burner and with discs from the same cake, on a 1-year old desktop, also running Windows 7. Both the laptop and the desktop are running 64-bit Windows 7.

On the desktop, I get this error:

There was a problem burning this disc

The write speed for the recordable disc is either too fast or too slow for your CD or DVD burner. Insert a recordable disc that has a different write speed, adn then try again.

Then it offers choices to try with a different disc, save the temp files for later, etc.

I've tried with 3 discs, and got the same error with all of them.

The UJ-220 has two USB plugs; one for data & power, and one for just additional power. I thought maybe the burner wasn't getting enough power from the cable that's just for power. So I plugged that cable into the laptop, leaving the data cable in the desktop. Same problem.

Burning a disc rated at 8x at 2.4x, in a burner rated at 2.4x, should be no problem, but even if it was, why does it work fine with the laptop?

What do I need to do to resolve this problem and get these discs to burn on the desktop?

My System SpecsSystem Spec
02 Aug 2011   #2

Windows 8.1 Pro RTM x64

Hi GregL,

Normally I would say that is because of media incompatibility with the burner (some brands just don't get on with each other), but reading through your post this can't be the problem as you're using the same discs and burner on both machines. The only thing I can think of at the moment is that the drive is being picked up by your laptop as USB 2.0 but only USB 1.1 by your desktop.
My System SpecsSystem Spec
02 Aug 2011   #3

Windows 7

Quote   Quote: Originally Posted by Dwarf View Post
The only thing I can think of at the moment is that the drive is being picked up by your laptop as USB 2.0 but only USB 1.1 by your desktop.
Hi Dwarf,

Thanks -- how can I tell whether that is the case? Properties and Device Manager don't seem to say anything about that.


My System SpecsSystem Spec

02 Aug 2011   #4

Windows 7

I've resolved this problem by downloading the freeware burner app "Ashampoo Burning Studio 6 Free" from

It works great, on both computers. The three discs that Windows Explorer wouldn't burn are all now successfully burned. It doesn't have the Mt. Rainier eye candy of being able to plop files right onto the drive in Windows Exploror, but I can certainly live without that.

My System SpecsSystem Spec

 Error burning DVD with Windows Explorer: "disc to fast or too slow"

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