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Windows 7: Windows Experience Index Not Working

03 Aug 2011   #1
DalekOverSeer

Windows 7 Ultimate
 
 
Windows Experience Index Not Working

ok i was helping a friend with oc'ing his comp and he sent me a screenshot of his experience index. i thought i would send him a copy of mine, however when i reinstalled windows i must of forgot to do it. so i tried to run it and i got what you see in the screenshot below. i went into advanced options and told it to clear the old and rerun. i got that again. i did a search for a fix with no luck. i was hoping someone here would have some suggestions. i have included the winstats.log if that will help. thanks in advance for any suggestions.







Attached Thumbnails
Windows Experience Index Not Working-ratingsfailure.png  
Attached Files
File Type: log winsat.log (7.5 KB, 16 views)
My System SpecsSystem Spec
.
03 Aug 2011   #2
StalkeR

Windows 10 Pro x64
 
 

Hello. See if System File Checker help you.
SFC /SCANNOW Command - System File Checker
My System SpecsSystem Spec
03 Aug 2011   #3
DalekOverSeer

Windows 7 Ultimate
 
 

Quote   Quote: Originally Posted by StalkeR View Post
Hello. See if System File Checker help you.
SFC /SCANNOW Command - System File Checker
i'm not too worried about the themes. if sfc works once i can run the experience index it a easy fix for the themes if needed. 40% now

EDIT:

O.K. SFC didn't find any problems
My System SpecsSystem Spec
.

03 Aug 2011   #4
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Here is a tutorial to reset WEI. Try Option Two or Three. Windows Experience Index - Reset
My System SpecsSystem Spec
03 Aug 2011   #5
DalekOverSeer

Windows 7 Ultimate
 
 

ok option 2 didn't work, but i did check the folder and it was emptied.
My System SpecsSystem Spec
05 Aug 2011   #6
DalekOverSeer

Windows 7 Ultimate
 
 

ok i decided to rerun sfc again and this time it actually did a repair during bootup. i don't know why it didn't the first time. thanks for all the help. from the image below you can see i'm good to go. thanks again.






Attached Thumbnails
Windows Experience Index Not Working-experience-index-08052011.png  
My System SpecsSystem Spec
05 Aug 2011   #7
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Good to hear and you're welcome.
Sfc /scannow sometimes needs more than one run to work.
My System SpecsSystem Spec
05 Aug 2011   #8
StalkeR

Windows 10 Pro x64
 
 

You're welcome ! SFC need to be runed 3 times if rist time don't help.
My System SpecsSystem Spec
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 Windows Experience Index Not Working




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