I hate Sony

pparks1 · 08 Aug 2011

NoLove said:

Zomby88- I have both Retail and ISO of Win7 with activation key.

And this retail copy with activation key was purchased legally from a retail store or online store? Meaning, it's not a free download from a shady website? Quite often, I find these OS's are like transformers there is often "more than meets the eye".

Bill2 · 08 Aug 2011

DeaconFrost said:

Have you considered trying the restore discs anyway? I can't imagine what would prevent them from running by swapping the HDD. Those are usually set to look at the BIOS, so you couldn't use a Dell restore disc on a Sony, etc.

If not, give the clean install another shot, and if you run into trouble again, bring the issues back here. We're much cheaper than Sony or Microsoft for support.

Some OEMs like sony (and also HP) have a code (tattoo) imprinted electonically on various hardware components. Presumably the recovery disks look for those and refuse to cooperate if not found.

vmgprez · 27 Nov 2011

I went through the exact same process twice with Sony's chat service two times. They have a choreographed scheme in order to get you 99% of the way to a fix and then tell you they can finish with a $399 charge. It's disingenuous and shows horrible intentions on their part. I have had 2 Sony Vaios with the exact same problem and they are so evil that I'm left helpless. I'm no longer looking to fix my computer. I'm calling on someone with more technical expertise than I have to start a movement. Remember, it was one young lady that took her sentiments to the web and started something so powerful against Bank of America that she forced every other bank to halt their debit card fees and forced Bank of America to rescend theirs. It's time we put a stop to Sony's poor service. First of all, we deserve to understand who we're talking to. Second, they can't have a choreographed scheme to extract money from us as its sole purpose. And lastly, they must keep their promises. I finally got someone to agree to come out for a site visit. I was promised this service by a "second tier" customer service agent, only to have them back up on that promise because I wouldn't format my hard drive. Formatting my hard drive is not the answer. 2 laptops in 7 days old each would both have the exact same problem and it be the hard drive. its a simple software conflict and they refuse to listen to me. Lets make them change. I have the contacts but I don't have the knowhow to create the electronic media storm that this deserves. Are you with me?

whs · 27 Nov 2011

Sony is a real pain. Not only do they have a very restrictive BIOS, but they seem to want to control everything else too.

On my VAIO I cannot run live Linux CDs because the cursor is frozen and there is no way to make it move. They tell me that the Vaio is not designed to run Linux. Have you ever heard BS like that. What might be true though is that you cannot run the pointer with a generic driver.

The matter is now escalated to their higher level support. Let's see what they come up with.

gregrocker · 27 Nov 2011

The solution as stated several times already in this thread is to wipe the HD and clean reinstall with the Product Key on COA sticker, which is a vastly superior install to the factory preinstalled bloatware anyway.

Manufacturers cannot lock the BIOS to keep you from using your property the way you want - they sold it to you and are not your computer's landlord. Courts have ruled hard against them that this borders on theft so that they dont' even bother any longer.

Follow these steps to get a perfect reinstall of factory OEM based on thousands we've helped with here: Reinstalling Windows 7

If you run into any hurdles or have further questions just ask back here or in a thread of your own.