Problem with laptop Acer

Page 2 of 4 FirstFirst 1234 LastLast

  1. Posts : 25
    Windows 7 Ultimate x86
    Thread Starter
       #11

    derekimo said:
    zasaqa said:
    Okay, completed full scan for 40 minutes and found 12 errors:
    2 Trojan.Vundo and the rest are Adwares. All this is found in registry keys.
    Did you have it remove all of them?

    If not, remove all and run again to make sure you are clean.
    First they were moved to quarantine, but this didn't work. So I deleted them, but the problem still exists
    When I load the OS, everything works fine for the first 1-2 minutes, and then it starts to crash
      My Computer


  2. Posts : 17,322
    Win 10 Pro x64
       #12

    Can you run it again?

    If you have problems, try running it in Safe Mode
      My Computer


  3. Posts : 25
    Windows 7 Ultimate x86
    Thread Starter
       #13

    Oh sorry, I misunderstood you. Now I am going to run it second time.
      My Computer


  4. Posts : 25
    Windows 7 Ultimate x86
    Thread Starter
       #14

    So I ran second scan and it showed no infected objects. My problem is still not solved
      My Computer


  5. Posts : 17,322
    Win 10 Pro x64
       #15

    zasaqa said:
    So I ran second scan and it showed no infected objects. My problem is still not solved
    OK, what is it doing now? What kind of crash were you talking about? Blue screen or freezing up?

    Also, can you fill in your system specs.

    System Info - See Your System Specs
      My Computer


  6. Posts : 25
    Windows 7 Ultimate x86
    Thread Starter
       #16

    I am sorry, I can't install this program - it needs NET Framework 4 and I can't really install it right now. I can tell you anything you ask about my specs.
    So I will try to explain my problem: When windows is finished loading, my laptop works fine - just like any other computer. But after 1-2 minutes my performance drops suddenly. Folders need very much time to open. If I try to open Display Properties for example, it takes about a minute to load... It's like my CPU speed suddenly drops to 500Mhz, or like I opened 10 000 other applications...
    I hope you can understand me. I appreciate your efforts
    And I am sorry for my bad english.
      My Computer


  7. Posts : 250
    Windows 7 Home Premium x64 SP1
       #17

    Run combo fix Bleeping Computer Downloads: ComboFix Download
    you may need to run this in Safe mode and you will also need to disable your antivirus and keep connected to the internet
    you may post the fix log here afterwards
      My Computer


  8. Posts : 25
    Windows 7 Ultimate x86
    Thread Starter
       #18

    ripbox said:
    Run combo fix Bleeping Computer Downloads: ComboFix Download
    you may need to run this in Safe mode and you will also need to disable your antivirus and keep connected to the internet
    you may post the fix log here afterwards
    I ran Combo Fix, but I wasn't network connected and at the beggining of the scan, this program showed me a message, that AVG is still active. However I could not find a process from AVG so I didn't switched it off. I ran it in Safe Mode.
    And here I uploaded the log - Upload Your content
      My Computer

  9.    #19

    Remove any remaining infection then repair any damaged System files:

    Run the Vundo Removal Tool from Safe Mode now: Trojan.Vundo Removal Tool | Symantec

    Now uninstall AVG which no one here would recommend and install free Avast 6 which happens to have the deepest available Boot Scan in 32 bit which can be scheduled on the Scan window after installing and Updating. Restart to boot scan.

    Once the infection is removed, run SFC -SCANNOW Command from an Elevated Command Prompt . If necessary run it from the booted Win7 DVD Repair Console or Repair CD Command Line: SFC -SCANNOW Run in Command Prompt at Boot
    System Repair Disc - Create

    If Win7 won't start to desktop now, boot back into DVD Repair Console or Repair CD to run Startup Repair repeatedly with reboots, post back results.

    Startup Repair should automate System Restore, but next try it from booted Repair options anyway.

    Post back results of each step for further steps.

    Or you can copy out your files using DVD/Repair CD by Copy & Paste - in Windows Recovery Console then run full Factory Recovery Acer Support: Recovery media and Restoring a system to factory load

    or Clean Reinstall using Installation DVD with Product Key on COA sticker .
      My Computer


  10. Posts : 250
    Windows 7 Home Premium x64 SP1
       #20

    gregrocker is correct to say uninstall AVG and replace with Avast!
    I hadnt realised you were using AVG sorry!
    Following his instructions should help
    AVG is certainly causing you a lot of problems there so the sooner you can get it uninstalled the better though you may find you need to reinstall it to be able to uninstall it (you will need to use the same version number i.e 4.1)
    Short of running a special a "Geek squad" tool, run Avast boot time scan, Malwarebytes again and Combofix with network and disabled AV for full functionality
    and spybot search & destroy
    After all is done your system should be back up to speed and virus free

    I have to say from the CB log i can still see a lot of issues to be fixed i.e RegistryBooster & SpeedUpMyPC ect
    those are rouge programs say they help but do more harm than good and are part and parcel of why your having issues

    Id like to help you to keep your pc good in the future so im going to recommend a list of good programs that will keep you relatively safe and virus free:

    every 30 day scan
    spybot search & destroy
    Avast
    MalwareBytes

    When things get tough and out of hand
    ComboFix


    If you cant contain your OCD and want to blitz your pc of junk
    CCleaner


    Never trust PC optimization tools that claim to boos your pc's performance because they are the very thing that will cause you problems
      My Computer


 
Page 2 of 4 FirstFirst 1234 LastLast

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 01:19.
Find Us