Saved document lost

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  1. Clairespin
    Posts : 5
    Windows 7
    Thread Starter
       New #11

    Internet Explorer
      My Computer
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  3. boohbah
    Posts : 14,606
    Microsoft Windows 7 Home Premium 64-bit 7600
       New #12

    there is a view downloads option by clicking the cog in IE ,when you click the location entry it opens the file in its location.
      My Computer
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  4. Clairespin
    Posts : 5
    Windows 7
    Thread Starter
       New #13

    I actually did what I should have done first and sent an e-mail to the ancestry website I was particularly having trouble with. They advised me that there's a problem with downloading from their site with IE9. That makes a lot of sense since I realized the problem fairly recently and it wasn't that long ago that I upgraded. I can only assume that they're not the only ones having a problem since, as I originally wrote, my son had a problem as well with a file he downloaded and subsequently saved to a cloud account. I wonder when IE10 will be out?!

    Thank you all for your advice!

    Claire
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  6. boohbah
    Posts : 14,606
    Microsoft Windows 7 Home Premium 64-bit 7600
       New #14

    use firefox its ten times better than IE in my opinion.:)
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