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Windows 7: Computer can't turned off

21 Aug 2011   #1

windows 7 home premium 64bit
Computer can't turned off


I can't turned off my computer.

My OS is Windows 7 Home Premium 64 bit.

Can someone help me?

My System SpecsSystem Spec
21 Aug 2011   #2

Windows 7 Ultimate x64 SP1 clean install

Hi, can you be more specific? When you click on Start, don't you see "Shut down"?
My System SpecsSystem Spec
21 Aug 2011   #3

Windows 7 Ultimate x64/Windows 8 Consumer Preview x64/Ubuntu 11.04

Quote   Quote: Originally Posted by CyberZeus View Post
Hi, can you be more specific? When you click on Start, don't you see "Shut down"?
I agree. More details would definitely help to diagnose the problem. If you press the power button on your actual computer, does the computer shut down?
My System SpecsSystem Spec

21 Aug 2011   #4

Windows 7 Ultimate SP1 64-Bit

Although you haven't given us your system specs, which would help us to help you, there are any number of reasons why your computer isn't shutting down.

It may be downloading an update first, there may be a problem with your motherboard or it may be a driver or memory problem.

To force a shutdown, press and hold down the power button for a few seconds, but then you need to investigate why the computer didn't shut down normally.
My System SpecsSystem Spec

 Computer can't turned off

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