HELP! Everything APPCRASH

I am pulling my hair out here. I can't seem to download anything correctly in Windows 7. I was using it without error for a couple of months, but now I get an APPCRASH on every downloaded program that I try to install. I did a complete reinstall of Windows 7 to fix the problem, but it is still there. I've re-downloaded firefox, itunes, and safari to my desktop, and all three will not let me install them, and they give me this error:

Problem Event Name: APPCRASH
Application Name: iTunesSetup.exe
Application Version: 8.2.1.6
Application Timestamp: 4a5ba5ae
Fault Module Name: iTunesSetup.exe
Fault Module Version: 8.2.1.6
Fault Module Timestamp: 4a5ba5ae
Exception Code: c0000005
Exception Offset: 00009d24
OS Version: 6.1.7100.2.0.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789


any ideas????? thanks.

douglasf13 said:

I am pulling my hair out here. I can't seem to download anything correctly in Windows 7. I was using it without error for a couple of months, but now I get an APPCRASH on every downloaded program that I try to install. I did a complete reinstall of Windows 7 to fix the problem, but it is still there. I've re-downloaded firefox, itunes, and safari to my desktop, and all three will not let me install them, and they give me this error:

Problem Event Name: APPCRASH
Application Name: iTunesSetup.exe
Application Version: 8.2.1.6
Application Timestamp: 4a5ba5ae
Fault Module Name: iTunesSetup.exe
Fault Module Version: 8.2.1.6
Fault Module Timestamp: 4a5ba5ae
Exception Code: c0000005
Exception Offset: 00009d24
OS Version: 6.1.7100.2.0.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789


any ideas????? thanks.

Doug

Welcome to sevenforums

First thing we need is your system specs. If you know how to go into event viewer (type event viewer in search) see if there are many, many errors relating to applications. If there are we are going to need to see a couple. You can take a snip of it by using the snipping tool (snipping tool in search) and then upload them to here.

Ken

I'm not exactly sure which screen in the event viewer that you'd like me to snip. Thanks.

does this help?

here is the bottom portion

hmm...well, i switched it to this, and then restarted, but no luck still.

Any other ideas?