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Windows 7: window explorer shuts down when opening certain mkv files

04 Sep 2011   #1

windows 7
window explorer shuts down when opening certain mkv files

Hi i just wanted to post this becuase I think a lot of poeple have this problem,

When opening certain mkv files that i knew where not viruses my windows would automatically shut down. The whole folder would become usless and i wasnt even able to delete it. i was getting the message, windows explorer is shutting down then it woudl restart. I searched everywhere on the internet to find answers and did everything from scaning my comp for viruses right to comtemplating touching my registry but the answer was so simple that i feel like such a dumb a** for wasting so much time on this.

A lot of poeple said stuff about fixing the thumbnails and i actually tried it but i un ticked the wrong thing so it didnt work but if you are having this same problem this is how I fixed it.

I opened up a folder that was usable and went into the top left hand of the folder and clicked organize, then i went into folder and search options and then clicked view.

now the first time i did this i unticked display files on thumbnails thinking that was what people meant, when really i needed to tick the very top option which is always show icon, never thumbnails

This is for windows 7 but you can find the same folder options on vista and so on.

I i hope that this at least helps someone because i wish seomone had told me this two days ago and i would have saved myself a lot of time and effort

My System SpecsSystem Spec
02 Dec 2011   #2

explorer restart problem when i copy mkv files to my nokia n8 in win 7

hi...ur solution is working fine..thanks a ton for the same...

Im facing one more problem with mkv files...when i try to copy any mkv file to my nokia phone it says explorer restart...please help me with this...i did not have problem earlier about 5 months ago...pls help
My System SpecsSystem Spec
01 Apr 2012   #3

Windows7 Home Premium 32 bit

pipster61... THANKS for your help. I was going crazy, scanning for viruses, cleaning the registry... This worked like a charm.
My System SpecsSystem Spec

29 Jun 2012   #4

Windows 7 ultimate 32 bit

Correcto mundo! You really are a grace in the internet world. THX
My System SpecsSystem Spec

 window explorer shuts down when opening certain mkv files

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