Patrick,
That program is from Microsoft.
That program will NOT damage your system in form or fashion.
Yes, if you have the 64 bit version of Win 7 installed, then you need the 64 bit version.
Please follow the instructions, precisely as written. Do not guess at the next step. Do not take shortcuts. simply go step by step with the instructions.
The only people who have troubles are those who fail to follow the procedure given.
Alright thanks, I tried doing the USB download, and I had an error come up saying that it could not be formatted. So I am going to either find a new flash drive to use or try what was on the site of doing it on another computer. I don't have another flash drive available on hand at the moment, nor do I have an accessible computer to use as well. So bare with me as I'll try to accomplish this later in the day. I will try to post as soon as I am able to tomorrow if not, as soon as I can. Thanks again for sticking in this with me.
No, it's not a size issue, it's a formatting issue. When trying to download the program onto the stick, a error message popped up saying that it was unable to format the USB.
Oh, sorry misread what was said. The size of the flash drive is 1GB.
Patrick,
Let's try to prepare the usb stick for use.
Some usb sticks have been formatted by linux or by dos or the likes thereof and have a partition type which is not recognized by Win 7.
They can become corrupted or simply become defective. Some usb sticks from some manufacturers can be failure prone.
Please go to an elevated command prompt (run cmd.exe as administrator), that is:
Go To an Elevated Command Prompt
Elevated command prompt = Run CMD.EXE as administrator
WIN | type CMD.EXE (do not hit Enter key) |
Right-Click on CMD.EXE above | Run as administrator | YES
OR
WIN | type CMD.EXE (do not hit Enter key) |
CTRL + SHIFT + ENTER | ALT + y
WIN is the key with the Microsoft flag on top.
==========================================
Now you will run the DiskPart program which has its own set of commands:
Enter following commands, each followed by hitting ENTER:
· DiskPart
· List disk (lists disks in your system)
· Select disk <numeral> (without the < and the >)
· Detail disk (info should let you know if you selected correctly)
· Clean ALL (your entire disk is being overwritten with zeros.
This can take a considerable amount of time. Leave off the ALL for a much shorter clean which only cleans the boot sectors)
· CREATE PARTITION PRIMARY(create a primary partition)
· FORMAT FS=NTFS(format the partition)
· ACTIVE(the partition can contain operating system startup files)
· ASSIGN (the next available letter is assigned to disk)
or
ASSIGN Letter=X (Assign X as drive letter. Use the letter of your choice)
· EXIT (Exits from DiskPart)
· EXIT (this exits from the command shell)
=============================
================================
Be sure and use CLEAN ALL.
Okay, the flash is now fixed and loaded w/ the program. Now you said you were wanting logs. Which logs are you talking about so I make sure I don't close it out anything that you are wanting.
From the post on the system sweeper.The results of System Sweeper will be in:
\Windows\Standalone System Sweeper\Support as one or more files with a LOG extension which can be viewed with Notepad.
Please attach the log(s) to your next post.
Okay, so I ran the program, and it said there was nothing in there that was harmful. After doing that scan, I did Malwarebytes and it still said that there was two items found. And MSE still has the pop up from adobe flash play. Attached are the logs that you asked for, alone with a screen shot of what pops up on my screen. Maybe it can possible help in the situation.
msssWrapper.log
MPLog-09122011-025758.log
Quote