Unable to access My documents or My Computer

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  1. Posts : 12
    windows 7 professional
       #1

    Unable to access My documents or My Computer


    Not sure if this is the right place to post
    Hope you can help me.

    On FRiday I could access everything as normal, today when I click my documents
    or my computer nothing comes up at all.

    thanks
      My Computer


  2. Posts : 71,977
    64-bit Windows 11 Pro for Workstations
       #2

    Hello Maksfin, and welcome to Seven Forums.

    You could see if doing a system restore using a restore point dated on or before Friday may be able to fix this for you.

    Hope this helps,
    Shawn
      My Computer


  3. Posts : 12
    windows 7 professional
    Thread Starter
       #3

    I did think of that, but as the computer is relatively new, it didn't have a restore
    point..my fault. Is there away around that?
      My Computer


  4. Posts : 71,977
    64-bit Windows 11 Pro for Workstations
       #4

    Have you made any changes or install anything between now and Friday when they worked?

    Just to be sure of the exact folders, what's the full path of them?


    You could see if runnig a sfc /scannow command may help. In addition, double check to make sure that the C:\Users\(user-name)\My Documents folder is set with the default location using the tutorial bleow.

    User Folders - Restore Default Location
      My Computer


  5. Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       #5

    Maksfin,

    Unless you disabled System Restore, then you have restore points.

    Microsoft automatically creates restore points before performing some operations.

    Please check your restore points.

    System Restore
    How to Do a System Restore in Windows 7

    That is a very thorough tutorial, however, I get to the necessary dialog much quicker by:
    | type System Restore | ENTER
      My Computer


  6. Posts : 12
    windows 7 professional
    Thread Starter
       #6

    Thanks Brink and Karnlsnook.

    When I try system restore, I get this message.

    "no restore points have been created on your computers system drive"

    Brink I will try your option now

    cheers
      My Computer


  7. Posts : 12
    windows 7 professional
    Thread Starter
       #7

    Brink when I type shell:UsersFilesFolder and press enter, no page
    comes up for me to continue
      My Computer


  8. Posts : 71,977
    64-bit Windows 11 Pro for Workstations
       #8

    This would normally open your C:\Users\(user-name) folder. You could just go there manually in Windows Explorer instead.
      My Computer


  9. Posts : 12
    windows 7 professional
    Thread Starter
       #9

    Thanks Brink,

    I just tried that and still no page comes up.
      My Computer


  10. Posts : 71,977
    64-bit Windows 11 Pro for Workstations
       #10

    Did you substitute your user account's name instead of (user-name) in the path? That was just an example for you to use your's instead.

    When you open Windows Explorer, click on the C: drive in the left navigation pane, click on the Users folder, then open the folder with your Windows 7 user acount's name on it.
      My Computer


 
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