System fonts corrupted after restore


  1. Posts : 6
    Windows 7 Ultimate
       #1

    System fonts corrupted after restore


    Hi

    New to this site and I really hope somone can offer some advice.

    Using a Samsung NF210 netboook with Windows 7 starter 32.

    Used Acronis v11 to restore the image for the C:\ drive after the mousepad changed its settings and the option to reset them vanaished. I've never used Acronis on this machine before but found it to be a life-saver on machines with XP and Vista and expected it to be smooth and easy.

    After restoring the netbook failed to boot with the message "BOOTMGR is missing". Samsung's built-in recovery replaced whatever was damaged, but the next start-up revealed a MAJOR PROBLEM.

    The fonts in many system opertaions and some applications are screwed up. The attachment shows how task manager now looks (no text showing), error or warning messages show the same blank content with blank boxes for Y/N and a similar lack of text in other processes or an abnormal font is used . The Acronis image restore has also affected the the Windows System Restore and that is now showing the setting for the C:\ partition as "Off" and also again as "missing". I assume this missing point is an actual restore which has been misplaced. If so it's from the day before the Acronis point was made and would be a very good fix if it still exists.

    There are, I think, two possible solutions, neither of which I can achieve without help.

    1) get Windows to find the missing System Restore point. As far as I can find on Google this should be in the partition's System Volume folder, but this is locked on & starter and I can't get in.

    2) repair the corrupted font(s), as apart from this everything else seems to be OK.

    The seems part makes me think option 1 is best, but I gladly accept any help toward either point, or any other solution that may be offered.

    Thanks
    Attached Thumbnails Attached Thumbnails System fonts corrupted after restore-screen.jpg  
      My Computer


  2. Posts : 6,285
    Windows 10 Pro X64
       #2

    Try running System File Checker (SFC) from the Recovery Console


    • Click on Start, type command prompt.
    • Right click on Command Prompt at the top of the window and select Run as Administrator.
    • In the Command Prompt Window, type (or copy and paste) sfc /scannow and press Enter.

    SFC will tell you what it finds, but you can also examine the SFC results as follows:

    Open a Command Prompt (does not have to be as Administrator):
    • Type (or copy and paste) findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >sfcdetails.txt and press Enter.
    • Type (or copy and paste) notepad sfcdetails.txt and press Enter.
      My Computer


  3. Posts : 5
    win7
       #3

    You're looking to do what's called a "reformat", where you completely erase the drive, then install Windows fresh and new (Windows 7, of course).

    In all my experience, I can tell you confidently that the Windows "upgrade" feature is simply a headache. It should never be used.
    Last edited by beemac; 10 Oct 2011 at 11:37.
      My Computer


  4. Posts : 6
    Windows 7 Ultimate
    Thread Starter
       #4

    Hi

    sfc /scannow found several damaged font files and a few others. It replaced them and one restart later all appears to be order.

    Ztrucker, thank you so much. I'd just about given up hope of finding a fix.

    Beemac, I was trying to avoid a re-install at all costs. I am currently travelling in Asia and don't have either access to the software I'd need to re-install or any way of backing up what I'd lose, but thank you taking the time to reply.
      My Computer


  5. Posts : 6,285
    Windows 10 Pro X64
       #5

    I'm very glad that helped, and thanks for letting me know.
      My Computer


  6. Posts : 1
    Windows 7 home premium
       #6

    windows 7 font error after restore


    Ztruker said:
    Try running System File Checker (SFC) from the Recovery Console


    • Click on Start, type command prompt.
    • Right click on Command Prompt at the top of the window and select Run as Administrator.
    • In the Command Prompt Window, type (or copy and paste) sfc /scannow and press Enter.

    SFC will tell you what it finds, but you can also examine the SFC results as follows:

    Open a Command Prompt (does not have to be as Administrator):
    • Type (or copy and paste) findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >sfcdetails.txt and press Enter.
    • Type (or copy and paste) notepad sfcdetails.txt and press Enter.
    Hi i know this is an older post, but it appears to be the same issue for myself. How do you go about replacing the damaged font files and where do you get them from? Your previous post was very helpful, at least now i feel like I am getting closer to a solution. Thanks a ton. - Johnny
      My Computer


  7. Posts : 6
    Windows 7 Ultimate
    Thread Starter
       #7

    Hi Johnny5ish

    Ztruker's solution worked perfectly - for my problem at least.

    sfc /scannow checks many important system files and if any damage is found replaces them uncorrupted versions. The replacement and finding the new file are handled by sfc /scannow - the only part which requires any kind of computer ability is to start it going.

    Ztruker's instructions are simple, easy and correct, but there any many other guides if you google "sfc scannow" or you can try SFC /SCANNOW Command - System File Checker

    Hope this helps and good luck.
      My Computer


  8. Posts : 1
    Windows 7 Ultimate 64 bit
       #8

    Ztruker Keeps On Helping


    This is the most help I have ever received for a Windows problem. Z's response was clear and valuable and keeps on working.
      My Computer


  9. Posts : 3
    Windows 7
       #9

    What do you do if you can't see any fonts in Windows Explorer or the start menu?

    Open explorer from the taskbar shortcut or the desktop, click in the address bar, type CMD.exe, and then you'll have a command prompt to follow the other instructions in this thread.

    But that may not fix it until you reboot, and you may no be able to reboot without the start button showing anything . . . so, in the same command prompt, when that scan is done, type:

    shutdown /t 0 /r

    Which will reboot your computer without a countdown.
      My Computer


 

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