windows 7 ultimate 64-bit stuck at login (problem)

jdmcertified · 19 Oct 2011

Ok so today o decided to uninstall alienware my colors or something like that. Downloaded it from dell website. Its for windows 7 the name of was breed. So after i uninstalled it my icons arrows were gone it was the app icon and the arrow that goes with it was like a page and two blue dots. I couldnt acess any folders.no control panel. It was all blabk. Desktop appeard fine except for the arrows were missing on tje icons. It asked me to restart so i did.it went pass the windows logo loading screen. Then came the welcome screen.it prompted please wait with the circle. Problem was after that. No login or anything. No password on my account so it should have loged in. It doesnt hang or anything. It just stays on that screen. Only options i have it restart sleep and shutdown aling with that button for speech keyboard and someother things. I tried safe mode no luck same thing doesnt log in. Tried restore to previous known state. Nothing. I cant acess repair option as i have no windows 7 64-bit cd. Only 32-bit cd. Also it doesnt show my account.

Mb-asus p5g41t-mlx3
Cpu-intel pentium d 925 3.00ghz oc @4.00ghz
graphics-xfx radeon hd 6770 1gddr5 oc
psu-corsair gs 700
Cooling-corsair h70
Memory-corsair ddr3 1333 4gb 2 sticks
Hard drive-cavair 250gb hardrive

EvilOzzmess · 19 Oct 2011

If you are able to boot the system far enough to get into the BIOS, you can try a Factory Restore and which will be under the "Repair your Computer" (or similarly worded) option. Be warned however that you will lose all programs and personal files as this reformats the HDD and reinstalls the OS, so your system will be exactly how it was when you first got it. A Factory Restore is the OEM system's equivalent to a Clean Install off of a retail OS disk. Also, I am fairly certain at this point that the Factory Restore will be your only option seeing as you can't get into the actual OS and have no recovery disks, and that is providing if you can access the BIOS at all and also whether or not whatever happened hasn't affected the OEM recovery partition on your primary hard drive. And if that's the case, you will have to contact Dell and have them send you a recovery disk of the OS and Drivers to do it that way (and they will most likely charge you for them).

So, look up Dell's special keys to get into the BIOS and when it prompts you to hit those keys, do it and then navigate through the BIOS until you find the "Repair your Computer" (or similarly worded option), then chose the one that says "Factory Restore" (or similar option) and let it do it's thing. Odds are this will do the trick for you.

jdmcertified · 19 Oct 2011

EvilOzzmess said:

If you are able to boot the system far enough to get into the BIOS, you can try a Factory Restore and which will be under the "Repair your Computer" (or similarly worded) option. Be warned however that you will lose all programs and personal files as this reformats the HDD and reinstalls the OS, so your system will be exactly how it was when you first got it. A Factory Restore is the OEM system's equivalent to a Clean Install off of a retail OS disk. Also, I am fairly certain at this point that the Factory Restore will be your only option seeing as you can't get into the actual OS and have no recovery disks, and that is providing if you can access the BIOS at all and also whether or not whatever happened hasn't affected the OEM recovery partition on your primary hard drive. And if that's the case, you will have to contact Dell and have them send you a recovery disk of the OS and Drivers to do it that way (and they will most likely charge you for them).

So, look up Dell's special keys to get into the BIOS and when it prompts you to hit those keys, do it and then navigate through the BIOS until you find the "Repair your Computer" (or similarly worded option), then chose the one that says "Factory Restore" (or similar option) and let it do it's thing. Odds are this will do the trick for you.

Im sorry i made you waste your time writting all that. Its a custom made pc. I build it my self

EvilOzzmess · 19 Oct 2011

jdmcertified said:

Im sorry i made you waste your time writting all that. Its a custom made pc. I build it my self

I see, I just assumed it was a Dell because you'd downloaded something from their website. My bad. But, is there any particular reason you can't use the x32bit OS disk other than than that you currently have x64bit installed? If you upgraded to x64bit I believe you can do that again after restoring it with the x32bit. But I'm not entirely sure (I just use the OEM Factory Restore method myself). Maybe someone else will know and can take it from there...

jdmcertified · 19 Oct 2011

EvilOzzmess said:

jdmcertified said:

Im sorry i made you waste your time writting all that. Its a custom made pc. I build it my self

I see, I just assumed it was a Dell because you'd downloaded something from their website. My bad. But, is there any particular reason you can't use the x32bit OS disk other than than that you currently have x64bit installed? If you upgraded to x64bit I believe you can do that again after restoring it with the x32bit. But I'm not entirely sure (I just use the OEM Factory Restore method myself). Maybe someone else will know and can take it from there...

The 32-bit was passed on from a friend. And is not legit. I tried using ot but it saus its not compatible with mine