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#11
I'd lean toward recovering with your last good image: System Image Recovery.
You could then confirm your Computer Name at Computer>Properties and consider reinstalling following these steps to get a Perfect Reinstall.
There is nothing in the hardware changes that would restrict the use of the backup image. If you have a question about why Win7 was reinstalled, call the shop to ask if running the backup is an option in their view. And get clarification about exactly why they reinstalled to run it by us to see if it could affect the image.
If the Win7 backup image won't restore, then use the Acronis one from it's installed program or boot CD.
Just to be sure you have a path back to where you are, you can save a Win7 backup of the unauthorized reinstall if you want: Backup Complete Computer - Create an Image Backup. But we can help you get a much better clean reinstall.
Last edited by gregrocker; 24 Oct 2011 at 20:15.