Strange Start Menu Shortcut Occurences


  1. Posts : 18
    Windows 7 Home premium 64bit
       #1

    Strange Start Menu Shortcut Occurences


    I have noticed some shortcuts being created as white paper icons and they don't do anything when clicking on them. (Start -> All programs at the bottom -> Apple Software Update (as an example) To fix this problem, I have had to fiddle with the permissions (like you would have to do to access the System Volume Information folder).

    And some start menu entries to some programs show up empty (programs like Itunes, Quicktime, Skype)
      My Computer


  2. Posts : 72,043
    64-bit Windows 11 Pro for Workstations
       #2

    Hello Mike,

    That is strange. If you created a new shortcut in the Start Menu for it directly using the program's exe file, do you still have the same issue?
      My Computer


  3. Posts : 18
    Windows 7 Home premium 64bit
    Thread Starter
       #3

    Nope
      My Computer


  4. Posts : 72,043
    64-bit Windows 11 Pro for Workstations
       #4

    Well, at least you have a couple of options if it should happen again. :)
      My Computer


  5. Posts : 18
    Windows 7 Home premium 64bit
    Thread Starter
       #5

    How do I fix this to keep it from happening? Is there a way to reset file permissions to default?
    Attached Thumbnails Attached Thumbnails Strange Start Menu Shortcut Occurences-problem.jpg  
      My Computer


  6. Posts : 72,043
    64-bit Windows 11 Pro for Workstations
       #6

    Mike,

    I'm sorry to hear it's happening again.

    As a test, create a new administrator account for yourself to see if it still does this in the new account. If not, then you could use the new account instead, copy what you want (ex: files and shortcuts) from the old account, then delete the old account while logged in the new one.

    If this works for you, then it would be a lot easier than trying to trace down and correct unknown permission issues.
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 00:53.
Find Us