Laptop crashes and restarts whenever I unplug charger.


  1. Posts : 139
    Windows 7 Ultimate 64 bit
       #1

    Laptop crashes and restarts whenever I unplug charger.


    It doesn't do it every time, but it's becoming a pain in the neck.

    It doesn't blue screen and there's nothing in the event viewer.

    My specs are attached.

    I'm of a mind to think this is just hardware based, but any help would be appreciated!

    Thanks.
    Laptop crashes and restarts whenever I unplug charger. Attached Files
      My Computer


  2. Posts : 845
    Windows 7 - Vista
       #2

    Hi -

    DirectX Kernel Diagnostics shows OS = Windows XP Pro SP3.

    Is it the original battery?
    " " A/C adapter?

    One or both may be failing/ failed.

    What happens if no battery is installed?

    Regards. . .

    jcgriff2

    `
      My Computer


  3. Posts : 7,730
    Windows 7 Ultimate SP1 64-Bit
       #3

    Chances are the battery has failed.

    Are you able to run the laptop if you start it without the AC adapter?
      My Computer


 

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