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Windows 7: Laptop crashes and restarts whenever I unplug charger.

02 Nov 2011   #1

Windows 7 Ultimate 64 bit
Laptop crashes and restarts whenever I unplug charger.

It doesn't do it every time, but it's becoming a pain in the neck.

It doesn't blue screen and there's nothing in the event viewer.

My specs are attached.

I'm of a mind to think this is just hardware based, but any help would be appreciated!


Attached Files
File Type: txt DxDiag.txt (46.1 KB, 11 views)
My System SpecsSystem Spec
02 Nov 2011   #2

Windows 7 - Vista

Hi -

DirectX Kernel Diagnostics shows OS = Windows XP Pro SP3.

Is it the original battery?
" " A/C adapter?

One or both may be failing/ failed.

What happens if no battery is installed?

Regards. . .


My System SpecsSystem Spec
02 Nov 2011   #3

Windows 7 Ultimate SP1 64-Bit

Chances are the battery has failed.

Are you able to run the laptop if you start it without the AC adapter?
My System SpecsSystem Spec


 Laptop crashes and restarts whenever I unplug charger.

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