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Windows 7: Windows Eplorer Pop-up

02 Nov 2011   #1

Window 7 Home Premium 64 bit
Windows Eplorer Pop-up

Hi there

I got a problem, something to do with my windows 7. sometime i click the programe
file folder or download file this masage will appear.
when i click "check online for solution"...they loading a several minute and then
auitomaticaly restart the windows in a few second.
The same action if i click "Debug the program or restart the program.
i affraid if this problem may spread and become worse.

Thank you

My System SpecsSystem Spec
02 Nov 2011   #2

Windows 7 - Vista

Hi -

Not a pop-up as in malware at all; rather it is a Windows Explorer APPCRASH.

The faulting module = asuswsshellext64.dll = ASUS WebStorage

The timestamp = 0x4c7f631d, translated = Thu Sep 02 04:41:01 2010

Check Asus for an updated version.

Regards. . .


My System SpecsSystem Spec
02 Nov 2011   #3


This article from Microsoft Answers is very informative regarding Windows Explorer crashes, in general, and may be helpful to the OP:

WINDOWS EXPLORER CONSTANTLY CRASHES (from Microsoft) - (written for Vista - but should apply to Windows 7)
My System SpecsSystem Spec


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