Windows Eplorer Pop-up

  1. Posts : 3
    Window 7 Home Premium 64 bit

    Windows Eplorer Pop-up

    Hi there

    I got a problem, something to do with my windows 7. sometime i click the programe
    file folder or download file this masage will appear.
    when i click "check online for solution"...they loading a several minute and then
    auitomaticaly restart the windows in a few second.
    The same action if i click "Debug the program or restart the program.
    i affraid if this problem may spread and become worse.

    Thank you
    Last edited by ridduan76; 02 Nov 2011 at 04:54. Reason: can't see the picture
      My Computer

  2. Posts : 845
    Windows 7 - Vista

    Hi -

    Not a pop-up as in malware at all; rather it is a Windows Explorer APPCRASH.

    The faulting module = asuswsshellext64.dll = ASUS WebStorage

    The timestamp = 0x4c7f631d, translated = Thu Sep 02 04:41:01 2010

    Check Asus for an updated version.

    Regards. . .


      My Computer

  3. Posts : 2,578
    Vista 64 bit and 32 bit (SP2)

    This article from Microsoft Answers is very informative regarding Windows Explorer crashes, in general, and may be helpful to the OP:

    WINDOWS EXPLORER CONSTANTLY CRASHES (from Microsoft) - (written for Vista - but should apply to Windows 7)
      My Computer


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