There is a website site that I use very often to order the actual disks that can restore you computer to factory condition. Follow this link: : : Welcome to RestoreDisks.com : :. This is a reputable site and very reasonable in price.
Hope this helps
Still Learning, Learning Still
When you said "Ran the recovery and restored to factory" how exactly did you do this? Did you get to the restore option by using the "F" key at bootup, before Windows starts to load? This is important - please get back.
Cheers
JohnnyA
Yeah, I went in through F prior to windows loading. Regardless I finally bit the bullet and called Dell. Something was corrupted. Took an hour on the phone but the problem's been fixed.
Thanks again for all the help.
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