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Windows 7: Laptop Won't Boot, can't get past Initial Windows Screen

06 Jun 2012   #201


Won't my files be deleted or affected if i do this? Everything is complicated. I want an easier way to fix my laptop.. Thank You for the suggestions. :)

My System SpecsSystem Spec
06 Jun 2012   #202

Microsoft Community Contributor Award Recipient

Vista x64 / 7 X64

You weren't clear about what your problem is.

If you had a serious malware infection - the simplest way to ensure it is gone is to wipe and reistall.
My System SpecsSystem Spec
06 Jun 2012   #203
Microsoft MVP


I gave you specific steps to follow. You now have everything you need to do everything you can to save your Win7, or reinstall it if necessary.

If you have a question about how to do any of these steps, just ask back.
My System SpecsSystem Spec


 Laptop Won't Boot, can't get past Initial Windows Screen

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