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F8 "Repair your computer" stops working with 0xc000000e
hi all
I am new to this forums and here is my question.
I tried to verify whether the F8 restore factory function is working in my dell inspiron 1545. I got this error -
Windows failed to start. A Recent hardware or software change might be the cause. To fix the problem:
1. Insert your windows installation disc and restart your computer.
2. Choose your langugae settings, and then click next
3. Click "repair your computer."
Status: 0xc000000e
Info: The boot selection failed because a required device is inaccessible.
there is only one operation system - windows 7 home premium installed. it boots correctly.
I found a thread at - Windows 7, "Repair your computer" F8 boot option not working (SOLVED) | Knowledge Base. it utilizes bcdedit to fix the problems.
for my case, the output of bcdedit /enum all shows unknown device as well. but I also noticed my output has 2 different guids.
i have no idea which one indicates which partition at all.
i will post my bcdedit output later today. hopefully, it will help troubleshooting.
thanks in advance,
Frank
there is the output of bcdedit.
Code:Windows Boot Manager -------------------- identifier {bootmgr} device unknown description Windows Boot Manager locale en-US inherit {globalsettings} default {current} resumeobject {13d11a3c-b853-11de-82fc-002564641051} displayorder {current} {0731e9bc-95c1-11e0-b998-0025645b65e9} toolsdisplayorder {memdiag} timeout 3 customactions 0x100003d000001 0x54000001 custom:54000001 {0731e9bc-95c1-11e0-b998-0025645b65e9} Windows Boot Loader ------------------- identifier {0731e9bc-95c1-11e0-b998-0025645b65e9} Windows Boot Loader ------------------- identifier {0731e9bd-95c1-11e0-b998-0025645b65e9} description Windows Restore Windows Boot Loader ------------------- identifier {0731e9be-95c1-11e0-b998-0025645b65e9} description Windows Restore Windows Boot Loader ------------------- identifier {current} device partition=C: path \Windows\system32\winload.exe description Windows 7 locale en-US inherit {bootloadersettings} recoverysequence {13d11a3e-b853-11de-82fc-002564641051} recoveryenabled Yes osdevice partition=C: systemroot \Windows resumeobject {13d11a3c-b853-11de-82fc-002564641051} nx OptIn bootstatuspolicy IgnoreShutdownFailures Windows Boot Loader ------------------- identifier {13d11a3e-b853-11de-82fc-002564641051} Resume from Hibernate --------------------- identifier {13d11a3c-b853-11de-82fc-002564641051} device partition=C: path \Windows\system32\winresume.exe description Windows Resume Application locale en-US inherit {resumeloadersettings} filedevice partition=C: filepath \hiberfil.sys debugoptionenabled No Windows Memory Tester --------------------- identifier {memdiag} device unknown path \boot\memtest.exe description Windows Memory Diagnostic locale en-US inherit {globalsettings} badmemoryaccess Yes EMS Settings ------------ identifier {emssettings} bootems Yes Debugger Settings ----------------- identifier {dbgsettings} debugtype Serial debugport 1 baudrate 115200 RAM Defects ----------- identifier {badmemory} Global Settings --------------- identifier {globalsettings} inherit {dbgsettings} {emssettings} {badmemory} Boot Loader Settings -------------------- identifier {bootloadersettings} inherit {globalsettings} {hypervisorsettings} Hypervisor Settings ------------------- identifier {hypervisorsettings} hypervisordebugtype Serial hypervisordebugport 1 hypervisorbaudrate 115200 Resume Loader Settings ---------------------- identifier {resumeloadersettings} inherit {globalsettings} Device options -------------- identifier {13d11a3f-b853-11de-82fc-002564641051} device ramdisk=[C:]\Recovery\13d11a3f-b853-11de-82fc-002564641051\Winre.wim,{e6752485-d2da-11de-8cd2-cdc3b318e7d5} description Ramdisk Options ramdisksdidevice unknown ramdisksdipath \Recovery\WindowsRE\boot.sdi Setup Ramdisk Options --------------------- identifier {ramdiskoptions} description Restore Windows to factory settings Press F3 ramdisksdidevice unknown ramdisksdipath \pcra\boot.sdi
Last edited by Brink; 15 Nov 2011 at 14:42. Reason: merged