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Windows 7: Computer froze, force restarted, now message saying "cleaning up"

19 Nov 2011   #11

Windows 7 Ultimate x64

I ended up booting up in safe mode and updated through there, it was almost instant. It's all working now after that.

My System SpecsSystem Spec
20 Nov 2011   #12

W7 Ultimate SP1, LM18.3 MATE, W10 Home, #All 64 bit

Sometimes updates get "stuck".
My System SpecsSystem Spec
27 Aug 2014   #13

USB Devices

I've had issues with this before. I was able to resolve it by unplugging any USB (non keyboard or mouse) devices that were attached. More often than not, the culprit is a USB Label printer.
My System SpecsSystem Spec

29 Aug 2014   #14

win 7 home premium
flame virus

imho this is a classic symptom of the flame attack.
i only noticed it because i always have updates set to manual.
"cleaning up" is never said by m$.
sometimes they say "removing temporary files".
i have been hit by this virus many times.
the only reliable fix is to re-install.
i have yet to find a scanner to spot and isolate this bug.
i may start restricting my web travels to known safe sites.
good luck all.
My System SpecsSystem Spec
30 Aug 2014   #15

Windows 10 Pro

Quote   Quote: Originally Posted by mauxie View Post
"cleaning up" is never said by m$.

Using disk cleanup and choosing to do windows update cleanup will restart with this message on restart during the shutdown and startup process.
My System SpecsSystem Spec

 Computer froze, force restarted, now message saying "cleaning up"

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