Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: windows 7 unexpected shutdown

20 Nov 2011   #1
rubinh

windows 7 64 bit
 
 
windows 7 unexpected shutdown

hey, im not exactly compute savvy

my computer is a dell inspiron 1440 running windows 7

whenever i close the top or it goes into sleep/hibernate (not sure which) when i come back to the computer, it has restarted and i get a message saying windows has recovered from an unexpected shutdown

this is NOT a blue screen or anything, it's the normal desktop after a restart, but with one of those messages like windows is trying to "find a solution" for a problem

how do i fix this?


My System SpecsSystem Spec
.
20 Nov 2011   #2
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

* Please fill in your System Specs.
That will tell us more about your Operating System & thus allow us to help you in a quicker fashion.


* Have you checked in Event Viewer?
Type eventvwr in search.
Go to the Windows Logs > Application / System > in the left hand column.
Note anything in red that relates to this current problem.
Please record the event ID, and the Source Code and tell us what they are.
My System SpecsSystem Spec
20 Nov 2011   #3
rubinh

windows 7 64 bit
 
 

woops, i get what you're saying, one second...
My System SpecsSystem Spec
.

20 Nov 2011   #4
rubinh

windows 7 64 bit
 
 

there are a bunch (perhaps a thousand?) of these.

the "Source" is either "RestartManager" or "MsiInstaller" for many of these

there are many different event IDs, some examples are 10000 or 10001 (for those that have RestartManager in the source column) and 1040, 1035, 1042 for those with "MsiInstaller" in the Source column
My System SpecsSystem Spec
20 Nov 2011   #5
rubinh

windows 7 64 bit
 
 

actually, there look to be other Sources too, such as ESENT and WMI, among others.
My System SpecsSystem Spec
20 Nov 2011   #6
rubinh

windows 7 64 bit
 
 

under the "System" Tab, the most common source error is "Service Control Manager" and the most common event ID is "7036"
My System SpecsSystem Spec
21 Nov 2011   #7
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

*I note your System Specs have been overlooked...

* Re Event Viewer.
We only need the Event ID & Source that coincide with the problem you currently have.{ & seek help for}

* Some links you might like to check out.

Lastwake Command

Power Efficiency Diagnostics Report

Devices - Allow or Prevent to Wake Up Computer

Sleep States - See Available Sleep States

Devices - See Devices that are able to Wake Up the Computer

Sleep Return Timeout for Unattended Wake Up

Power Plan - Restore Default Settings










My System SpecsSystem Spec
26 Apr 2012   #8
catcherben

Windows 7 64 bit
 
 
EventLog Error

When My Win 7 64 bit shuts down unexpectedly, I notice that right before I get the "critical" error with the kernel-power being lost, I notice how there is always an event log right before it stating "The previous system shutdown at [time and date] was unexpected." How do I fix this?
My System SpecsSystem Spec
Reply

 windows 7 unexpected shutdown




Thread Tools




Similar help and support threads
Thread Forum
Windows 7 unexpected shutdown
all of the sudden my computer just reboots. Any help would be great. Thanks, Luke I have attached the DMlogcollector dump.
BSOD Help and Support
How to fix this Unexpected shutdown in windows 7
Please Help my windows 7 freeze after i play any game or install a windows update after it i restart my computer. oh yeah i have the error code from the unexpected shutdown here's the codes: Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7600.2.0.0.256.1 Locale...
General Discussion
Windows 7 Unexpected shutdown
Hello to all. I have tried googling this problem but I have found no clear solution. I have windows 7 64 installed and I am getting an unexpected shutdown message when I leave the pc downloading overnight or prolonged during the day. I seem to only get this problem when I have the pc...
Software
Windows 7 unexpected shutdown
Over the 3 week period i've had windows 7 it has crashed about 6 times. I've attatched the Minidump files and am looking forward to anyone that can help me Thanks in advance, Callum
BSOD Help and Support
Windows Unexpected Shutdown
Hi everyone; mind you that this is my first post and I'm pretty well computer-oriented but unfamiliar with Windows 7 (its a pretty different from XP). I keep getting unexpected shutdowns from my system when I leave it idle and its happening faster and faster. It started with when I leave it at...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 19:07.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App