Need Diagnostic Help - Seems to be Dead

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boweasel

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Are These the Symptoms of a Failed Motherboard?

An HP Pavilion p6310f. AMD Athlon IIX4 630 Quad-Core, 6GB DDR3, NVIDIA GeForce 9100. About 17 months old.

I turn it on and the green light on the power supply turns on, as does the light on the power button. The processor fan and the fan at the back of the chassis immediately start, run for a few seconds and then stop. The HDD makes an initial noise as if it's going to power up then goes quiet when the fans stop. Both power lights remain on. The USB keyboard never lights all. The monitor never even flickers - it just stays dark.

I removed the CMOS battery for an hour. Reinserting it did nothing. I removed all the memory. No beeps on start. I tried a different power supply. Nada. I have triple checked all the connections.

Motherboard looks fine. No bulging or leaking capacitors.

Is it dead? Is it worth fixing?
 
Last edited:

My Computer My Computer

At a glance

Windows 7 home premium 64 bitAMD K103.00GB Dual-Channel DDR3 @ 532MHzATI AMD M880G with ATI Mobility Radeon HD 425...
Computer type
Laptop
OS
Windows 7 home premium 64 bit
CPU
AMD K10
Motherboard
Hewlett-Packard 1444 (Socket S1G4)
Memory
3.00GB Dual-Channel DDR3 @ 532MHz
Graphics Card(s)
ATI AMD M880G with ATI Mobility Radeon HD 4250 (HP)
Sound Card
Realtek
Screen Resolution
1366 x 768
Hard Drives
465GB Western Digital
Antivirus
MSE

My Computer My Computer

At a glance

Windows 10 Pro x64 ; Xubuntu x64Intel i7 860 @ 2.80 GHz O/C'ed to 4.0GHz16GB Corsair Vengance DDR3 @ 661 MHz Dual Cha...EVGA NVidia GTX 560 1024MB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Golden Mk. I.4
OS
Windows 10 Pro x64 ; Xubuntu x64
CPU
Intel i7 860 @ 2.80 GHz O/C'ed to 4.0GHz
Motherboard
Gigabyte P55A-UD3R Rev.1. Award BIOS F13
Memory
16GB Corsair Vengance DDR3 @ 661 MHz Dual Channel (9-9-9-24)
Graphics Card(s)
EVGA NVidia GTX 560 1024MB
Sound Card
Realtek Integrated
Monitor(s) Displays
Dual Samsung SyncMaster 2494HS
Screen Resolution
1920*1080 and 1920*1080
Hard Drives
1*Samsung 840 EVO 120GB SSD;
1*OCZ Vertex 2 60GB SSD;
2*Samsung F3 SpinPoint 1TB in RAID0;
1*Samsung F1 SpinPoint 1TB;
2*Western Digital 1TB External USB 3.0
1*Western Digital 500GB External USB 3.0
1*Seagate 500GB External USB 2.0
PSU
Thermaltake ToughPower QFan 750W
Case
Thermaltake Element S VK60001W2Z
Cooling
Corsair H60 Water Cooling, 2*230mm and 2*80mm case fans
Keyboard
Logitech G110
Mouse
Logitech MX518
boweasel:

Did you remove the power cord from the AC outlet and depress the power button at least twice for at least 20 seconds or more. A hard reset might be needed.

You also might want to post on the HP community forums they have HP experts who are also HP employees that are pretty good at providing answers.
 

My Computer My Computer

At a glance

win 7 home premium 64 bitcore i5 7606 gbati 5450
Computer Manufacturer/Model Number
hp pavilion 6680t
OS
win 7 home premium 64 bit
CPU
core i5 760
Motherboard
iona (from MSI)
Memory
6 gb
Graphics Card(s)
ati 5450
Sound Card
real tek 888

My Computer My Computer

At a glance

Windows 7 home premium 64 bitAMD K103.00GB Dual-Channel DDR3 @ 532MHzATI AMD M880G with ATI Mobility Radeon HD 425...
Computer type
Laptop
OS
Windows 7 home premium 64 bit
CPU
AMD K10
Motherboard
Hewlett-Packard 1444 (Socket S1G4)
Memory
3.00GB Dual-Channel DDR3 @ 532MHz
Graphics Card(s)
ATI AMD M880G with ATI Mobility Radeon HD 4250 (HP)
Sound Card
Realtek
Screen Resolution
1366 x 768
Hard Drives
465GB Western Digital
Antivirus
MSE
legacy7955 said:
boweasel:

Did you remove the power cord from the AC outlet and depress the power button at least twice for at least 20 seconds or more. A hard reset might be needed.
Click to expand...

Thanks, but it did nothing.

legacy7955 said:
You also might want to post on the HP community forums they have HP experts who are also HP employees that are pretty good at providing answers.
Click to expand...
Worth a shot I guess, although the HP experts are the very people who designed this PC to crash and burn a month after the warranty ran out.
 

My Computer My Computer

At a glance

Windows 7 home premium 64 bitAMD K103.00GB Dual-Channel DDR3 @ 532MHzATI AMD M880G with ATI Mobility Radeon HD 425...
Computer type
Laptop
OS
Windows 7 home premium 64 bit
CPU
AMD K10
Motherboard
Hewlett-Packard 1444 (Socket S1G4)
Memory
3.00GB Dual-Channel DDR3 @ 532MHz
Graphics Card(s)
ATI AMD M880G with ATI Mobility Radeon HD 4250 (HP)
Sound Card
Realtek
Screen Resolution
1366 x 768
Hard Drives
465GB Western Digital
Antivirus
MSE
legacy7955 said:
You also might want to post on the HP community forums they have HP experts who are also HP employees that are pretty good at providing answers.
Click to expand...
Could you possibly provide me with a link, since I'm unfamiliar with the site? I did post to this forum:
Desktop Hardware - HP Support Forum
but my question's been sitting there for a day with zero replies.
 

My Computer My Computer

At a glance

Windows 7 home premium 64 bitAMD K103.00GB Dual-Channel DDR3 @ 532MHzATI AMD M880G with ATI Mobility Radeon HD 425...
Computer type
Laptop
OS
Windows 7 home premium 64 bit
CPU
AMD K10
Motherboard
Hewlett-Packard 1444 (Socket S1G4)
Memory
3.00GB Dual-Channel DDR3 @ 532MHz
Graphics Card(s)
ATI AMD M880G with ATI Mobility Radeon HD 4250 (HP)
Sound Card
Realtek
Screen Resolution
1366 x 768
Hard Drives
465GB Western Digital
Antivirus
MSE
gregrocker said:
Did you rule out Power Supply yet? If not I'd swap one in to be sure as it's a lot less trouble and expense than a mobo.
Click to expand...
Thanks fer the input greg, but that was one of the first things I tried - swapped out the PSU (oops - bad acronym these days) for one that worked on another PC. Same symptom - fans start, HDD sounds like it's gonna start, then nothing. And never any video.

I've never replaced a motherboard. Difficult? Expensive?
 

My Computer My Computer

At a glance

Windows 7 home premium 64 bitAMD K103.00GB Dual-Channel DDR3 @ 532MHzATI AMD M880G with ATI Mobility Radeon HD 425...
Computer type
Laptop
OS
Windows 7 home premium 64 bit
CPU
AMD K10
Motherboard
Hewlett-Packard 1444 (Socket S1G4)
Memory
3.00GB Dual-Channel DDR3 @ 532MHz
Graphics Card(s)
ATI AMD M880G with ATI Mobility Radeon HD 4250 (HP)
Sound Card
Realtek
Screen Resolution
1366 x 768
Hard Drives
465GB Western Digital
Antivirus
MSE
boweasel said:
I've never replaced a motherboard. Difficult? Expensive?
Click to expand...

Typically 100 to 200 dollars, but I don't know a thing about HP mobo prices.

Difficult?

If you would be replacing with a totally identical motherboard, I'd say it is more a question of replicating what you see with the current motherboard---match each wire and cable on the new mobo to what you see on the existing motherboard. You wouldn't have to completely understand what you were doing.

Take pictures and make written notes of what you see when you open the case on the PC regarding connections from the power supply to the motherboard and from the front panel switches to the motherboard.

Insert memory and hard drives and it should fire on the first attempt, assuming your replication job was good and that it was a motherboard issue to start with.

With due care, taking notes, it might take you 3 hours. A skilled hand could do it in a half hour.

Tools needed: rarely more than a Phillips head screwdriver and maybe a flashlight.

If you fail, post back to this forum or take your pile of parts to a local shop and pretend not to notice their snickering.
 

My Computer My Computer

At a glance

Windows 7 Home Premium SP1, 64-bitIntel Skylake i5-6600K, not overclocked8 GB HyperX DDR4-2666 (2 x 4 GB)none; graphics are integrated on CPU
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Ignatz Special; 4 speed manual gearbox; factory air conditioning; one of one
OS
Windows 7 Home Premium SP1, 64-bit
CPU
Intel Skylake i5-6600K, not overclocked
Motherboard
AsRock Z170M Extreme 4, micro ATX
Memory
8 GB HyperX DDR4-2666 (2 x 4 GB)
Graphics Card(s)
none; graphics are integrated on CPU
Sound Card
onboard: Realtek ALC1150; external: USB Behringer UF0-202
Monitor(s) Displays
Dell S2340M 23 inch IPS
Screen Resolution
1600 x 900
Hard Drives
System: Crucial MX100 series SSD, 128 GB;
Data: Samsung Spinpoint 103SJ, 1 TB;
Backup: WD Caviar Green WD30EZRX-00D8PB0, 3 TB
PSU
Rosewill SilentNight 500 watt fanless, semi-modular
Case
Antec Solo II
Cooling
Noctua NH-U12S; Noctua F12 intake, Noctua S12A exhaust
Keyboard
Microsoft 200 6JH-00001 USB
Mouse
Dell or Microsoft optical wired; USB
Antivirus
Microsoft Security Essentials and Malwarebytes Premium
Browser
Pale Moon
Other Info
All fans PWM; speeds at idle: CPU circa 500 rpm; intake circa 600 rpm; exhaust circa 600 rpm; CPU temps 27 idle and 47 C load in a warm room (27 C/81 F) when running Intel Extreme Tuning Utility stress test.
gregrocker said:
Is this your mobo? Motherboard Specifications, M2N78-LA (Violet6) HP Pavilion p6310f Desktop PC - HP Customer Care (United States - English)

You'll need to weigh the cost for replacement and risk of reinstalling it yourself against having a shop do it, against buying a new prebuilt computer which often costs out to be less or the same.
Click to expand...
That seems to be it, although (and I hate to sound stupid) I fail to see the word 'Violet' anywhere on the board. It does however, have rev 6.0.1 in small letters after the M2N78-LA.

Seems like an awful shame to just toss this on the scrap-heap, though.
 

My Computer My Computer

At a glance

Windows 7 home premium 64 bitAMD K103.00GB Dual-Channel DDR3 @ 532MHzATI AMD M880G with ATI Mobility Radeon HD 425...
Computer type
Laptop
OS
Windows 7 home premium 64 bit
CPU
AMD K10
Motherboard
Hewlett-Packard 1444 (Socket S1G4)
Memory
3.00GB Dual-Channel DDR3 @ 532MHz
Graphics Card(s)
ATI AMD M880G with ATI Mobility Radeon HD 4250 (HP)
Sound Card
Realtek
Screen Resolution
1366 x 768
Hard Drives
465GB Western Digital
Antivirus
MSE

My Computer My Computer

At a glance

Windows 7 Home Premium SP1, 64-bitIntel Skylake i5-6600K, not overclocked8 GB HyperX DDR4-2666 (2 x 4 GB)none; graphics are integrated on CPU
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Ignatz Special; 4 speed manual gearbox; factory air conditioning; one of one
OS
Windows 7 Home Premium SP1, 64-bit
CPU
Intel Skylake i5-6600K, not overclocked
Motherboard
AsRock Z170M Extreme 4, micro ATX
Memory
8 GB HyperX DDR4-2666 (2 x 4 GB)
Graphics Card(s)
none; graphics are integrated on CPU
Sound Card
onboard: Realtek ALC1150; external: USB Behringer UF0-202
Monitor(s) Displays
Dell S2340M 23 inch IPS
Screen Resolution
1600 x 900
Hard Drives
System: Crucial MX100 series SSD, 128 GB;
Data: Samsung Spinpoint 103SJ, 1 TB;
Backup: WD Caviar Green WD30EZRX-00D8PB0, 3 TB
PSU
Rosewill SilentNight 500 watt fanless, semi-modular
Case
Antec Solo II
Cooling
Noctua NH-U12S; Noctua F12 intake, Noctua S12A exhaust
Keyboard
Microsoft 200 6JH-00001 USB
Mouse
Dell or Microsoft optical wired; USB
Antivirus
Microsoft Security Essentials and Malwarebytes Premium
Browser
Pale Moon
Other Info
All fans PWM; speeds at idle: CPU circa 500 rpm; intake circa 600 rpm; exhaust circa 600 rpm; CPU temps 27 idle and 47 C load in a warm room (27 C/81 F) when running Intel Extreme Tuning Utility stress test.
I wonder if there is a way to determine if it's the mobo or the processor as replacing the processor chip would be a lot easier.
 
Processor failures are so rare that it's very very unlikely it's CPU, assuming it hasn't been overclocked and abused. I'd assume motherboard if PSU has been eliminated.

I don't know of a quick way to confirm that with ordinary tools and no second system to swap the CPU into.
 

My Computer My Computer

At a glance

Windows 7 Home Premium SP1, 64-bitIntel Skylake i5-6600K, not overclocked8 GB HyperX DDR4-2666 (2 x 4 GB)none; graphics are integrated on CPU
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Ignatz Special; 4 speed manual gearbox; factory air conditioning; one of one
OS
Windows 7 Home Premium SP1, 64-bit
CPU
Intel Skylake i5-6600K, not overclocked
Motherboard
AsRock Z170M Extreme 4, micro ATX
Memory
8 GB HyperX DDR4-2666 (2 x 4 GB)
Graphics Card(s)
none; graphics are integrated on CPU
Sound Card
onboard: Realtek ALC1150; external: USB Behringer UF0-202
Monitor(s) Displays
Dell S2340M 23 inch IPS
Screen Resolution
1600 x 900
Hard Drives
System: Crucial MX100 series SSD, 128 GB;
Data: Samsung Spinpoint 103SJ, 1 TB;
Backup: WD Caviar Green WD30EZRX-00D8PB0, 3 TB
PSU
Rosewill SilentNight 500 watt fanless, semi-modular
Case
Antec Solo II
Cooling
Noctua NH-U12S; Noctua F12 intake, Noctua S12A exhaust
Keyboard
Microsoft 200 6JH-00001 USB
Mouse
Dell or Microsoft optical wired; USB
Antivirus
Microsoft Security Essentials and Malwarebytes Premium
Browser
Pale Moon
Other Info
All fans PWM; speeds at idle: CPU circa 500 rpm; intake circa 600 rpm; exhaust circa 600 rpm; CPU temps 27 idle and 47 C load in a warm room (27 C/81 F) when running Intel Extreme Tuning Utility stress test.
Once again at the risk of sounding electronically challenged, is there a way to determine what component of the motherboard has failed? And if so, is there a way of repairing that one part?
 

My Computer My Computer

At a glance

Windows 7 home premium 64 bitAMD K103.00GB Dual-Channel DDR3 @ 532MHzATI AMD M880G with ATI Mobility Radeon HD 425...
Computer type
Laptop
OS
Windows 7 home premium 64 bit
CPU
AMD K10
Motherboard
Hewlett-Packard 1444 (Socket S1G4)
Memory
3.00GB Dual-Channel DDR3 @ 532MHz
Graphics Card(s)
ATI AMD M880G with ATI Mobility Radeon HD 4250 (HP)
Sound Card
Realtek
Screen Resolution
1366 x 768
Hard Drives
465GB Western Digital
Antivirus
MSE
boweasel said:
Once again at the risk of sounding electronically challenged, is there a way to determine what component of the motherboard has failed? And if so, is there a way of repairing that one part?
Click to expand...

I'm sure there is----if you have the right tools and the skill and are indifferent to the cost. A skilled repair person could likely salvage a lot of motherboards. Even then, I don't know that it would be cost-effective to do so.

In reality, motherboards are rarely repaired--at least by users or ordinary repair shops. The cost of labor alone makes it prohibitive, not that it's impossible.

You could look for an obvious sign, such as bulging capacitors (those things that look like batteries). But even if identified, it wouldn't likely change your situation.
 

My Computer My Computer

At a glance

Windows 7 Home Premium SP1, 64-bitIntel Skylake i5-6600K, not overclocked8 GB HyperX DDR4-2666 (2 x 4 GB)none; graphics are integrated on CPU
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Ignatz Special; 4 speed manual gearbox; factory air conditioning; one of one
OS
Windows 7 Home Premium SP1, 64-bit
CPU
Intel Skylake i5-6600K, not overclocked
Motherboard
AsRock Z170M Extreme 4, micro ATX
Memory
8 GB HyperX DDR4-2666 (2 x 4 GB)
Graphics Card(s)
none; graphics are integrated on CPU
Sound Card
onboard: Realtek ALC1150; external: USB Behringer UF0-202
Monitor(s) Displays
Dell S2340M 23 inch IPS
Screen Resolution
1600 x 900
Hard Drives
System: Crucial MX100 series SSD, 128 GB;
Data: Samsung Spinpoint 103SJ, 1 TB;
Backup: WD Caviar Green WD30EZRX-00D8PB0, 3 TB
PSU
Rosewill SilentNight 500 watt fanless, semi-modular
Case
Antec Solo II
Cooling
Noctua NH-U12S; Noctua F12 intake, Noctua S12A exhaust
Keyboard
Microsoft 200 6JH-00001 USB
Mouse
Dell or Microsoft optical wired; USB
Antivirus
Microsoft Security Essentials and Malwarebytes Premium
Browser
Pale Moon
Other Info
All fans PWM; speeds at idle: CPU circa 500 rpm; intake circa 600 rpm; exhaust circa 600 rpm; CPU temps 27 idle and 47 C load in a warm room (27 C/81 F) when running Intel Extreme Tuning Utility stress test.

My Computer My Computer

At a glance

Windows 7 Home Premium SP1, 64-bitIntel Skylake i5-6600K, not overclocked8 GB HyperX DDR4-2666 (2 x 4 GB)none; graphics are integrated on CPU
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Ignatz Special; 4 speed manual gearbox; factory air conditioning; one of one
OS
Windows 7 Home Premium SP1, 64-bit
CPU
Intel Skylake i5-6600K, not overclocked
Motherboard
AsRock Z170M Extreme 4, micro ATX
Memory
8 GB HyperX DDR4-2666 (2 x 4 GB)
Graphics Card(s)
none; graphics are integrated on CPU
Sound Card
onboard: Realtek ALC1150; external: USB Behringer UF0-202
Monitor(s) Displays
Dell S2340M 23 inch IPS
Screen Resolution
1600 x 900
Hard Drives
System: Crucial MX100 series SSD, 128 GB;
Data: Samsung Spinpoint 103SJ, 1 TB;
Backup: WD Caviar Green WD30EZRX-00D8PB0, 3 TB
PSU
Rosewill SilentNight 500 watt fanless, semi-modular
Case
Antec Solo II
Cooling
Noctua NH-U12S; Noctua F12 intake, Noctua S12A exhaust
Keyboard
Microsoft 200 6JH-00001 USB
Mouse
Dell or Microsoft optical wired; USB
Antivirus
Microsoft Security Essentials and Malwarebytes Premium
Browser
Pale Moon
Other Info
All fans PWM; speeds at idle: CPU circa 500 rpm; intake circa 600 rpm; exhaust circa 600 rpm; CPU temps 27 idle and 47 C load in a warm room (27 C/81 F) when running Intel Extreme Tuning Utility stress test.

My Computer My Computer

At a glance

Windows 7 home premium 64 bitAMD K103.00GB Dual-Channel DDR3 @ 532MHzATI AMD M880G with ATI Mobility Radeon HD 425...
Computer type
Laptop
OS
Windows 7 home premium 64 bit
CPU
AMD K10
Motherboard
Hewlett-Packard 1444 (Socket S1G4)
Memory
3.00GB Dual-Channel DDR3 @ 532MHz
Graphics Card(s)
ATI AMD M880G with ATI Mobility Radeon HD 4250 (HP)
Sound Card
Realtek
Screen Resolution
1366 x 768
Hard Drives
465GB Western Digital
Antivirus
MSE
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