My computer and My Documents not opening.

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  1. Posts : 27
    Tasmania
       #1

    My computer and My Documents not opening.


    Hi,

    Something really strange happened one day when I ran one of my games.
    Well, The game crashed several time and when I went to open it in again, my documents wouldn't open! I went to "my computer" clicked it and still nothing happened.
    Whenever I click "my documents" the document screen just goes off to the side of my screen and nothing happens, same problem when I try to open "my computer"
    PS: I have run scans with Norton and Malware Bytes but it cannot find any virus, my computer seems clean at the moment.

    Thanks,

    Gtwow.
      My Computer


  2. whs
    Posts : 26,210
    Vista, Windows7, Mint Mate, Zorin, Windows 8
       #2

    Your Explorer .exe is apparently having a problem. Try to run sfc /scannow in elevated Command Prompt. Maybe it can fix it.
      My Computer


  3. Posts : 27
    Tasmania
    Thread Starter
       #3

    It still hasn't fixed it.
      My Computer


  4. Posts : 27
    Tasmania
    Thread Starter
       #4

    It found some corrupt files but it wasn't able to fix them.
      My Computer


  5. Posts : 27
    Tasmania
    Thread Starter
       #5

    Could somebody else please reply? I need help.
      My Computer


  6. whs
    Posts : 26,210
    Vista, Windows7, Mint Mate, Zorin, Windows 8
       #6

    Next step would be a repair/install: Repair Install

    PS: give us a chance to have a bite - lol
      My Computer


  7. Posts : 1,781
    Windows 7 Professional SP1 32-bit
       #7

    Did your desktop screen resolution change at all?

    Did you, erm, reboot to see if that would fix the issue?
      My Computer


  8. Posts : 27
    Tasmania
    Thread Starter
       #8

    I rebooted and nothing happened and no my screen resolution doesn't change at all.
      My Computer


  9. Posts : 27
    Tasmania
    Thread Starter
       #9

    To make matters worse, we don't have a windows 7 dvd/disc because when we bought our computer it didn't come with one.
      My Computer


  10. Posts : 1,781
    Windows 7 Professional SP1 32-bit
       #10

    Hmm. OK. Unless you've already proceeded with the repair install, you could try running /sfc scannow from a command prompt after booting your Windows setup DVD.
      My Computer


 
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