small box with blue lower case i


  1. socogirl
    Posts : 6
    Windows 7 Home Premium 64 bit
       New #1

    small box with blue lower case i


    I tried to open an attachment in windows live mail and a small box appeared with a blue i and I can't get it off the middle of my desk top. It's icon is at the lower left and when I left click on it 3 boxes come up and will not close when I click on close all windows. what is this and how do i get rid of it?
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  3. Gromit1710
    Posts : 162
    Windows 7 Professional 64 Bit Service Pack 1
       New #2

    Can you take a screenshot of them?
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  4. Britton30
    Posts : 24,479
    Windows 7 Ultimate X64 SP1
       New #3

    Welcome to seven Forums socogirl.
    Have you rebooted or refreshed the desktop? What are the 3 boxes which open?
    to post a snip: Screenshots and Files - Upload and Post in Seven Forums
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  6. socogirl
    Posts : 6
    Windows 7 Home Premium 64 bit
    Thread Starter
       New #4

    i don't know how to do that
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  7. Britton30
    Posts : 24,479
    Windows 7 Ultimate X64 SP1
       New #5

    socogirl said:
    i don't know how to do that
    Click the blue text in my last post.
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  8. socogirl
    Posts : 6
    Windows 7 Home Premium 64 bit
    Thread Starter
       New #6

    i'm sorry. i just don't understand any of that. I have not rebooted or anything.

    this may take me a while.
    Last edited by Brink; 27 Nov 2011 at 16:14. Reason: merged
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  10. socogirl
    Posts : 6
    Windows 7 Home Premium 64 bit
    Thread Starter
       New #7

    small box with blue lower case i-capture.png here is the screen shot
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  11. socogirl
    Posts : 6
    Windows 7 Home Premium 64 bit
    Thread Starter
       New #8

    anybody there?
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  12. socogirl
    Posts : 6
    Windows 7 Home Premium 64 bit
    Thread Starter
       New #9

    hey, can anybody help me with this box? what is it and how do I get rid of it?
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  13. Britton30
    Posts : 24,479
    Windows 7 Ultimate X64 SP1
       New #10

    Britton30 said:
    Welcome to seven Forums socogirl.
    Have you rebooted or refreshed the desktop? What are the 3 boxes which open?
    To refresh, right click the desktop, then Refresh. did you try a reboot?
    We have well over 100,000 people who need help too.
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