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I did the scan and it came back with 8 hits, deleted them all and restarted computer and the problem is still there. Won't open any applications I installed, displays the loading icon when i click them but nothing happens.
I did the scan and it came back with 8 hits, deleted them all and restarted computer and the problem is still there. Won't open any applications I installed, displays the loading icon when i click them but nothing happens.
Can you open documents for example by doubleclicking on a xls file? try doc and txt files as well
open a command prompt then type:
notepad
does it open notepad?
notepad.exe
does it open notepad?
c:\windows\notepad.exe
does it open notepad?
what did it fix? see Windows Defender Offline for info
C:\Windows\Windows Defender Offline\Support
folder
Last edited by Brink; 22 Dec 2011 at 22:22. Reason: merged
I can open .txt files but not .doc or .xls files. I can also open pictures which it views in windows photo viewer, and note pad does open. I can open it by going through the start menu and the command prompt.
I ran the full scan the first time and the quick scan again after it didn't fix the problem.Code:ERRORS_ONLY=0 MAX_SIZE=5120 APPEND=1 MAX_LINE_SIZE=256 ------------------------------------------------- START 2011/12/20 22:25:32:966 TID:872 PID:820 INFO 2011/12/20 22:25:32:966 TID:872 PID:820 Binary architecture is amd64 INFO 2011/12/20 22:25:32:997 TID:872 PID:820 UtilIsFileExists(D:\Windows\SysWOW64\ntdll.dll) returned 0x00000000 INFO 2011/12/20 22:25:32:997 TID:872 PID:820 CheckProcessorArchitecture returned 0x00000000 INFO 2011/12/20 22:25:32:997 TID:872 PID:820 SetRecoveryEnvironmentKey returned 0x00000000 INFO 2011/12/20 22:25:32:997 TID:872 PID:820 GetSystemSweeperPath returned 0x00000000 INFO 2011/12/20 22:25:32:997 TID:872 PID:820 Windows Defender Offline Directory = 'x:\Program Files\Microsoft Security Client' WARNING 2011/12/20 22:25:32:997 TID:872 PID:820 Missing definitions file in 'C:\mpam-fex64.exe' WARNING 2011/12/20 22:25:32:997 TID:872 PID:820 Missing definitions file in 'D:\mpam-fex64.exe' WARNING 2011/12/20 22:25:32:997 TID:872 PID:820 Missing definitions file in 'E:\mpam-fex64.exe' WARNING 2011/12/20 22:25:32:997 TID:872 PID:820 Missing definitions file in 'F:\mpam-fex64.exe' WARNING 2011/12/20 22:25:32:997 TID:872 PID:820 Missing definitions file in 'G:\mpam-fex64.exe' INFO 2011/12/20 22:25:32:997 TID:872 PID:820 Found definitions file in 'H:\mpam-fex64.exe' INFO 2011/12/20 22:25:32:997 TID:872 PID:820 Signatures File Target = 'x:\Program Files\Microsoft Security Client\mpam-fe.exe' INFO 2011/12/20 22:25:37:068 TID:872 PID:820 CopySignatureFile returned 0x00000000 INFO 2011/12/21 02:16:00:440 TID:872 PID:820 RunCallisto returned 0x00000000 FINISH 2011/12/21 02:16:00:767 TID:824 PID:820 START 2011/12/21 02:32:30:835 TID:140 PID:832 INFO 2011/12/21 02:32:30:835 TID:140 PID:832 Binary architecture is amd64 INFO 2011/12/21 02:32:30:882 TID:140 PID:832 UtilIsFileExists(D:\Windows\SysWOW64\ntdll.dll) returned 0x00000000 INFO 2011/12/21 02:32:30:882 TID:140 PID:832 CheckProcessorArchitecture returned 0x00000000 INFO 2011/12/21 02:32:30:882 TID:140 PID:832 SetRecoveryEnvironmentKey returned 0x00000000 INFO 2011/12/21 02:32:30:882 TID:140 PID:832 GetSystemSweeperPath returned 0x00000000 INFO 2011/12/21 02:32:30:882 TID:140 PID:832 Windows Defender Offline Directory = 'x:\Program Files\Microsoft Security Client' WARNING 2011/12/21 02:32:30:882 TID:140 PID:832 Missing definitions file in 'C:\mpam-fex64.exe' WARNING 2011/12/21 02:32:30:882 TID:140 PID:832 Missing definitions file in 'D:\mpam-fex64.exe' WARNING 2011/12/21 02:32:30:882 TID:140 PID:832 Missing definitions file in 'E:\mpam-fex64.exe' WARNING 2011/12/21 02:32:30:882 TID:140 PID:832 Missing definitions file in 'F:\mpam-fex64.exe' WARNING 2011/12/21 02:32:30:898 TID:140 PID:832 Missing definitions file in 'G:\mpam-fex64.exe' INFO 2011/12/21 02:32:30:898 TID:140 PID:832 Found definitions file in 'H:\mpam-fex64.exe' INFO 2011/12/21 02:32:30:898 TID:140 PID:832 Signatures File Target = 'x:\Program Files\Microsoft Security Client\mpam-fe.exe' INFO 2011/12/21 02:32:35:094 TID:140 PID:832 CopySignatureFile returned 0x00000000 INFO 2011/12/21 02:43:54:538 TID:140 PID:832 RunCallisto returned 0x00000000 FINISH 2011/12/21 02:43:54:538 TID:836 PID:832
Last edited by Brink; 22 Dec 2011 at 22:23. Reason: merged
It only list alot about 'x:\Program Files\Microsoft Security Client\mpam-fe.exe'
'x:\Program Files\Microsoft Security Client\mpam-fe.exe'
mpam-fe and mpam-fex64 are microsoft security client files. no problems at all I assume.
Did you cannot the pc/laptop with wire (not wireless) to internet? And did you update the virussignatures while scanning?
Missing definitions file.. strange
I can't see any fixes in logfile you posted. It fixed 8 errors you told us?
When doubleclicking notepad.exe it doesn't open? And in command prompt it opens. Is that correct?
so running notepad.exe is working fine. Also shortcut to notepad.exe works fine (startmenu)
doubleclicking c:\windows\notepad.exe also works?
Last edited by Brink; 22 Dec 2011 at 22:24. Reason: merged
Ok. Download Hitman Pro: Home - SurfRight
And ! run it in Force Mode (Hold down the left CTRL-key when you start Hitman Pro)
And do a standard scan and report the results (they will be under settings>history after the scan,
If that doesn't work scan with Hitman Pro in Safe Mode !
Try renaming malwarebytes install exe to test.com. then reinstall it. and see if it will run. Also you can try ComboFix. Bleeping Computer Downloads: ComboFix Download. rename the malwarebytes in reg. mode then restart in safe-mode to try to run it.