Ok, so my laptop was running fine until i restarted it. Then it seemed to be running in a 16 bit mode, it has 6 processes running (but it says 22), I cant right click, and the internet will not work! Nothing is working! I have restore disks but I want to see if anyone has a solution to this crisis.
download Malwarebytes'Anti-Malware (free version) and do a full scan and see if it finds anything.
scrooge
How is the OP supposed to download anything without internet access??
Same way they posted here, from another computer. Just put it on a USB key and get it there that way.
Your windows 7 is 64-bit as per your specs and you say windows 7 is running in 16 bit mode. Windows 7 64-bit does not have 16-bit mode. Did you see this mode in task manager?
About the 6 processes you see and 22 it says on Task Manager, try clicking the check mark on "Show processes from all users".
You can try SFC /SCANNOW command on Command window with Administrator privilages.
OK, so I winrared a video of the problem. Malwarebytes did not find anything so it has to be something with the OS. I have had the display problem before and fixed it by changing the desktop from Windows Classic, now i can only choose one thing, windows classic. I saw dwm.exe is not running under the processes, could that be it?
WHATS WRONG.rar
Also, when I try and restore my laptop, it says the service is not started. I have no idea what to do, please help!
I have tried the Malware scanner, I have tryed changing themes, i have even tried starting in safe mode to start vital processes, nothing has worked. I am currently reformating a 1tb hd so I can put important files on to it, then restore my laptop wih my back up discs. I have also looked on the windows restore, it says the service is not started and that is the same with my internet.....
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