additional log on information is required!


  1. Maheshputt
    Posts : 88
    windows7 64 bit
       New #1

    additional log on information is required!


    hi!

    I keep getting this message which says that Additional log on information is required.Sometimes i get this message when i boot windows or sometimes when i logoff and log into windows again.

    help would be appreciated.I have updated the drivers.

    Thanks
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  3. DustSailor
    Posts : 2,588
    Microsoft Windows 8.1 Pro 64-bit
       New #2

    Hello Mahesh,

    Read through this thread, it seemed similar to this one and someone there may have the answer you are looking for:
    additional log on may be required warning

    However, if none of that helps you, post back here in this thread and I'll see if I can help you further
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  4. Maheshputt
    Posts : 88
    windows7 64 bit
    Thread Starter
       New #3

    hi dusty!

    thanks for the help.
    I tried everything my drivers are up to date and my firmware is up to date.please let me know if there is any other way i can stop getting this update.
    moreover i am using a wired connection not wireless.

    regards
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  6. DustSailor
    Posts : 2,588
    Microsoft Windows 8.1 Pro 64-bit
       New #4

    When you start IE, does it load any special pages like your ISP. or when you type in a web address? Call your ISP and see if they need any additional info from you. Let me know if it works

    You can try to reset IE: Internet Explorer - Reset

    Additionally, what add-ons do you have running in IE, and I am currious if you have any installed programs that might be causing this.
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  7. Maheshputt
    Posts : 88
    windows7 64 bit
    Thread Starter
       New #5

    hi!

    Thanks i will check with my ISP.
    I have extensions like X marks,lastpass,cricinfo,neat bookmarks,diijo,wisestamp,evernote,rapporitive,reader plus,send using gmail,site advisor.I am using google chrome 16.0.912.63.

    thanks dusty.
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