PC hangs on shutdown; loses video when logging out


  1. Posts : 1
    Windows 7 Ultimate x64
       #1

    PC hangs on shutdown; loses video when logging out


    Hello everyone!

    Normally, I am able to fix my computer problems but I've come to a problem that I can't figure out.

    Every time I go to shutdown, it hangs on the "Shutting Down..." screen.

    Also, every time I go to log out, I lose video and my monitor goes to sleep. It's almost like my graphics card goes offline after logout.

    I was thinking that a process must have been running in the background that was causing the shutdown process to hang but I haven't been able to find it.

    Any help would be much appreciated!

    Thank You,
    Tyler
      My Computer


  2. Posts : 225
    Windows 7 Pro x64
       #2

    Have you checked for spyware?
    Is this a new recent problem or has this been going on for a while?
    Do you have any USB drives or thumbdrives connected to your pc?
    A little more info about your system would help us help you better.
    First thing I would do would be to run scandisk and check the drive for any damaged files or clusters.
      My Computer


 

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