LOST a USER profile (folder location has moved + lock icon)


  1. redjack71
    Posts : 1
    windows 7 home premium X64
       New #1

    LOST a USER profile (folder location has moved + lock icon)


    I was uninstalling windows live essential on my profile and added ms office outlook 2007 for email. For some reason, when changing users to my wife's profile, the desktop has to be prepared each time - as a temporary profile. The folder location has moved from Users/wife to Users/Users/wife and has a lock icon on it. I have tried moving the entire folder as administrator and received a not responding message.
    Short of a restore in which I will lose data is there a way to 'import' her profile under a new user and then delete the corrupted profile?
      My Computer
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  3. Brink
    Posts : 72,440
    64-bit Windows 11 Pro for Workstations
       New #2

    Hello Redjack, and welcome to Seven Forums.

    If you like, you could try using the tutorial below to see if you may be able to fix her profile.
    If not, then you could create a new administrator account for her to use instead. Afterwards, log into the new account, copy anything (ex: shortcuts, files, etc...) she wants from the old account to the new account, and delete the old account.

    Hope this helps,
    Shawn
      My Computer
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