programs in the start menu disappeared.

Jezza said:

that didn't work as well...and the problem im having is different to the Greg dude..i only have SOME programs [all the windows office ones, sharepoint, lync and skype etc..] disappeared..some other programs are still in the start menu but the icons are like this Attachment 192851 ...

Have you checked if it is limited to your current user? You could try creating a new user through the control panel and log in to see if the problem remains with the new user.

writhziden said:

Jezza said:

writhziden said:

This may be OS '12 virus related. Save all work as the program I am about to suggest automatically restarts the computer. Download and run the Fakerean removal tool

i tried to run Fakerean removal tool, but the virus defender says it's a virus? and all this popped up..

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What virus defender gave you that gibberish? Believe me, that is not a virus. Try running it in Safe Mode if whs's suggestions prove unfruitful.

i exit my virus defender and ran the program...nothing happened or changed after the restart...

writhziden said:

Jezza said:

that didn't work as well...and the problem im having is different to the Greg dude..i only have SOME programs [all the windows office ones, sharepoint, lync and skype etc..] disappeared..some other programs are still in the start menu but the icons are like this Attachment 192851 ...

Have you checked if it is limited to your current user? You could try creating a new user through the control panel and log in to see if the problem remains with the new user.

i entered the guest account and the start menu looks exactly the same as my admin account --- the programs are still not there...

Any luck with the system file check or system restore?