Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Need help on wipe clean while on System Recovery Tool

14 Jan 2012   #1

Window 7 Pro
Need help on wipe clean while on System Recovery Tool

O.k. I have window 7 for a little over year and seven months ago which I didn't know that I needed to make a Recovery Disk to restored my computer like new. Here what I have problem with it almost 3 week ago which is Dec. 26, 2011. I turn on my computer and found it going into a loops in the Boot-up Mode and keep going to blue screen to black screen (Shown the picture below)

Well I take it down the Staples were my parent bought it from and they told my father that it has a viruses with an out-of-dated Norton which causing the problem. I bought Norton 360 and 500GB Hard Drive to have them to stored my info into the hard drive not to lose my info. I have my computer back today and have a friend make a Recovery Disk for me to wipe clean and recover my computer like new again.

Well here is the Problem, I'm very confuse on this part and there no option on wiping computer.

I was going to use Command Prompt to do a clean disk but I wasn't for sure if that help. It won't let me go to Login page to desktop, I try restarted it, won't go to safe mode. And I really don't want to pay $175 to have someone to fix it for me.

Thanks, JPeck

My System SpecsSystem Spec
15 Jan 2012   #2


Boot into System Recovery Options, accept any offered repair. If none offered or it doesn't start Win7, click through to Recovery Tools options to run Startup Repair repeatedly.

If this fails, you can copy out your files using Win7 DVD, System Repair Disk or Paragon Rescue CD freeware: Copy & Paste - in Windows Recovery Console
Paragon rescue disk; change drive letter; recover data

Then run factory Recovery: HP Recover Windows 7 Operating System Using HP Recovery - HP Customer Care (United States - English)

If this doesn't work you can order Recovery Disks from HP Tech Support, or use a Win7 installation DVD for your licensed version to clean reinstall with the PRoduct Key on COA sticker: Reinstalling Windows 7
My System SpecsSystem Spec
15 Jan 2012   #3

Window 7 Pro

gregrocker None of this work or cannot to be work cause I can not go to the desktop screen to use the star menu, recycle bin, and all the other stuffs cause the Viruses is not letting me. When truing on the computer is doing the normal way rite? Well, my computer don't do that anymore and keep doing the loops of those first two picture above. And on the Blue screen only give me four option which is F9, F10, F11, and F12. When I have the CD in for the Recovery, I was looking for to wipe out my computer and wonder if I can do that by using Command Prompt?
My System SpecsSystem Spec

15 Jan 2012   #4


None of the steps I gave you require booting to the desktop. You can access System Recovery Options from Win7 DVD, System Repair Disk or F8 Advanced Boot Options menu.

Use the one-time BIOS Boot Menu key given on first screen to boot the Repair CD, or set it first to boot in BIOS setup as shown here: How to Boot your Computer from a Bootable CD or DVD - Boot to CD

Note that the System Repair Disk is not the same as your Factory Recovery Disks if you made those. They will set the computer back to factory condition. You need to boot those also as shown above.

If you'll tell us your computer make and model we will link you to the steps to run Factory Recovery from boot. It should also be listed on the first boot screen, which key to tap to make it start.

But first I would try to repair it by booting into System Recovery Options using one of the three methods given, to run Startup Repair repeatedly.
My System SpecsSystem Spec

 Need help on wipe clean while on System Recovery Tool

Thread Tools

Similar help and support threads
Thread Forum
How do I wipe clean and reinstall Windows from the recovery drive?
Hello people, Need some help here since I'm a Windows-format-virgin. I recently got a used Windows 7 Home Premium laptop (HP Presario). Basically I want to wipe out any information and user accounts that are on there. And change the system's language to English. A fresh, clean start. I...
Installation & Setup
Samsung 840 Pro SSD, should I wipe it clean
So I just opened my new samsung 840 256 SSD, and upon booting 7 it shows that about 19GB is already used on the partition page. I know its not a big deal, but I was planning on allocating 50GB for the OS and with that I'm down 70GB already. Should I go to disk part and clean all or leave it be?
Hardware & Devices
Unable to start up Windows 7 & Windows 7 System Recovery tool
Hello all, I've had two partitions, one with XP and another one with Windows 7. At boot runtime I could choose one of the two from the Window boot menu. Later I installed a linux distro (debian) into another partition with the Grub support. All worked fine. I could start linux or the Windows...
Installation & Setup
Clean Install of Win7 - Wipe Hard Drive Clean
Hi Folks, I just did a clean install of Win7 and must have done something wrong. I found a file called Windows.old.:confused: I would like to wipe my hard drive completely clean and then install a fresh copy of Windows 7 Home Premium. How do I accomplish this task? It's a good time to...
Installation & Setup
Clean install - wipe ssd
Greetings, I need to reinstall W7 on to my SSD (128g Torqx) and from reading various sources it may be best to completely wipe the ssd. I'm curious what would be the best way to do that. Would just removing the partitions during setup work or is there software that will do a complete wipe...
Installation & Setup

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 01:43.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App