yellow folder icon missing when browsing a file

Brink · 01 Feb 2012

hitomihot18 said:

Brink said:

Hitomihot,

Well, so much for the easier route. You could also do a system restore using a restore point (if available) dated before this happened to hopefully fix it afterwards.

My guess is that it may have been the registry cleaner that you used that caused it. Registry cleaning programs usually cause more problems than what little they may help with since folks do not double check what is to be deleted before allowing it to be deleted.

thanks your right maybe the registry cleaner

..what must i do?im not good in computer specially in windows 7..

..i dont have the cd of my windows 7

Clicking on the link in my post will help show you how to do a system restore (not a factory recovery/restore) if the sfc /scannow command doesn't help. :)

hitomihot18 · 02 Feb 2012

Brink said:

hitomihot18 said:

Brink said:

Hitomihot,

Well, so much for the easier route. You could also do a system restore using a restore point (if available) dated before this happened to hopefully fix it afterwards.

My guess is that it may have been the registry cleaner that you used that caused it. Registry cleaning programs usually cause more problems than what little they may help with since folks do not double check what is to be deleted before allowing it to be deleted.

thanks your right maybe the registry cleaner

..what must i do?im not good in computer specially in windows 7..

..i dont have the cd of my windows 7

Clicking on the link in my post will help show you how to do a system restore (not a factory recovery/restore) if the sfc /scannow command doesn't help. :)

thanks again for helping me

..i will try it again ...

in your opinion..do i need to erase my cc cleaner? what best cleaner or pc tuning i must to use to protect my pc?

thanks again..

Brink · 02 Feb 2012

CCleaner is a great program to keep and use, but I would recommend to not use it's registry cleaning feature, and to never use any other registry cleaner.

To protect your computer, I would recommend to have a antivirus program installed. If you do not already have one, then the free MSE (Microsoft Security Essentials) is a good one.

Microsoft Security Essentials - Free Antivirus for Windows

hitomihot18 · 03 Feb 2012

Brink said:

CCleaner is a great program to keep and use, but I would recommend to not use it's registry cleaning feature, and to never use any other registry cleaner.

To protect your computer, I would recommend to have a antivirus program installed. If you do not already have one, then the free MSE (Microsoft Security Essentials) is a good one.

Microsoft Security Essentials - Free Antivirus for Windows

thanks..i have a PC Tools Registry Mechanic..do i need to erase it? and i'm using Norton Internet Security..

how about the cc cleaner?

Brink · 03 Feb 2012

Yeah, I would recommend to uninstall "PC Tools Registry Mechanic" since it's a registry cleaning program.

CCleaner is a great program to keep and use, but I would recommend to just not use it's registry cleaning feature. The other features in it are fine.

I personally don't care for Norton, but it'll help protect your computer from malware and viruses.

Were you able to fix your original issue yet?

hitomihot18 · 03 Feb 2012

if i do system restore do my pc lost some intalled files?and my setting of this laptop would be Japanese version?because it not English originally , i just bought it from japan then my friends reformat it from English..

Brink · 03 Feb 2012

A system restore (click on link for more on this) is not the same as a factory recovery for what you are describing. A system restore will only take your system back to how it was when a selected restore point was created previously.

hitomihot18 · 06 Feb 2012

Brink said:

A system restore (click on link for more on this) is not the same as a factory recovery for what you are describing. A system restore will only take your system back to how it was when a selected restore point was created previously.

it doesn't work

Brink · 06 Feb 2012

As a test, create a new administrator account to see if you have the same folder icon issue while logged on to it. This way we will be know if this affects the whole system or just in your current account.