I was at a video site watching videos of tv shows. Without warning my PC restarts itself. When it came back up I discovered the only program I am able to run is Internet explorer. nothing else works. I would appreciate any help with this problem.
Thank You
Mike
go to Command Prompt and run <sfc /scannow>
SFC /SCANNOW Command - System File Checker
post back with what it finds.
scrooge
When I tried to run the program I get "you must be an administrator running a console session in order to use the sfc utility".
You need to open an 'elevated cmd prompt'
Open all programmes > accessories > right click on command prompt and 'run as admin' then run the 'sfc' command.
Run a full scan with Malwarebytes from Safe Mode if necessary.
If SFC balks then run it from System Recovery Options Command Line: SFC -SCANNOW Run in Command Prompt at Boot
I suggest a System Restore to a time before this issue. I also suggest you not go back to that video site. This is a prime example of what a "video site for watching tv shows" can offer.
Just in case: Windows 7 fails to boot
Losing that much functionality may need to be treated the same.
Results from sfc /SCANNOW
Windows Resource Protection did not find any integrity violations.
As for system restore I ran it twice. Once to roll back from last week. The problem was still present. The second time I rolled back a month and the problem was still there.
Last edited by guitar414; 31 Jan 2012 at 17:16. Reason: added more info.
I am unable to run any programs except IE. I tried several times.
I have Norton installed on my pc. I can not figure out why it did not detect it.
Last edited by guitar414; 31 Jan 2012 at 17:38. Reason: typo
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