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Windows 7: help is this a hardware problem?

03 Feb 2012   #31
gregrocker
Microsoft MVP

 

Test the HD with maker's HD Diagnostic extended CD scan followed by full Disk Check to know the status of the HD with certainty. The scan can also repair surface problems, and disk check can repair the file system - either or both of which can return a balky HD to service.


My System SpecsSystem Spec
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04 Feb 2012   #32
StazzieJones

Window 7 64 Bit
 
 

Im seeing sizes for 2.5" and 3.5" for the enclosures. How do I know which one I need?
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04 Feb 2012   #33
Lemur

Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
 
 

Just out of curiosity, how full is your hard drive? What percent full?
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04 Feb 2012   #34
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

Quote   Quote: Originally Posted by StazzieJones View Post
Im seeing sizes for 2.5" and 3.5" for the enclosures. How do I know which one I need?
Laptops are 2.5" and desktops are 3.5" (95% of the time). But why don't you get one that can take both sizes like this one: Newegg.com - Aluratek AHDDS100F 2.5" / 3.5" eSATA & USB 2.0 External Docking Enclosure with 3Port USB 2.0 Hub You may not want eSata. There are the same that are USB only.
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05 Feb 2012   #35
StazzieJones

Window 7 64 Bit
 
 

I've barely touched 100 out off 500 g. I've ordered the enclosure so hopefully it gets here soon.
My System SpecsSystem Spec
05 Feb 2012   #36
gregrocker
Microsoft MVP

 

While you wait why don't you work through these troubleshooting steps which may find the problem or at least gather clues. You'll also learn a lot more about your system.
My System SpecsSystem Spec
13 Feb 2012   #37
StazzieJones

Window 7 64 Bit
 
 

I have the enclosure and have connected it to my working computer. I didn't run through the troubleshooting bc I barely could get anywhere. should I do that while hooked to my working laptop? what are my next steps?
My System SpecsSystem Spec
13 Feb 2012   #38
gregrocker
Microsoft MVP

 

What is it you wish to do now?

Do you need to copy out your data? If so then plug it in via USB and look under Computer to see if the drive shows up and you can browse to the data and copy it out.

I last suggested you test your HD with maker's diagnostics booted extended CD scan, which was ignored because you were busy shopping for your enclosure. But you can't test the HD if it's in an enclosure since it must be connected via SATA or IDE cable.

You can however run a file system scan and HD sector test which can possibly help, using free Partition Wizard installed to the working laptop with the problem HD plugged in via USB.
My System SpecsSystem Spec
14 Feb 2012   #39
StazzieJones

Window 7 64 Bit
 
 

I don't think the smart comment about me shopping for an enclosure was neccessary. I shopped maybe 10 mins. I don't think I have been rude, just slow, and i am trying to follow others advice as well. I tried the disk check while I waited for it to come in the mail and couldn't get anywhere nor did I have a CD to try to the other option. Not to mention having the time to do it at the moment. I was under the assumption I would be able to determine with the enclosure whether or not my hard drive is my problem or something more serious. I've recently ran a disk check with the hook up and it fixed a few errors, I'm waiting for it to check for bad sectors now.
My System SpecsSystem Spec
14 Feb 2012   #40
gregrocker
Microsoft MVP

 

Then I would run Disk Check again two more times to see if the file system is fixed.

If the PW surface scan finds bad sectors then you might put the HD back in the laptop, boot the maker's HD Diagnostic extended CD scan to see if it can be repaired.

The Disk Check may have already fixed the problem, as well.
My System SpecsSystem Spec
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 help is this a hardware problem?




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