Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Windows Startup Repair Not Working!! Please Help!!

12 Feb 2012   #1

Windows 7 64bit
Windows Startup Repair Not Working!! Please Help!!

I am new to posting here but just recently ran across a problem with windows 7 and thought I would give it a shot.

I ran a virus scan on my computer and noticed that I had a Trojan of some kind. I did the recommended command which was to remove the file. Everything was working fine until i noticed that my firewall was no longer active. Turns out that the Base Filtering Engine got deleted. I was reading online about how to get it back and the common idea was to do a system restore. So I tried to use a restore from a week ago, before I got the virus. I left my computer running for a good 5 hours and it still wasnt done. I read on other posts that restores shouldnt take longer then 45 mins and that I should restart my computer. So I did. The computer fired up to a black screen that said "loading windows files" and then made its way to the Startup Repair window. It ran for a few mins and then said that it could not be repaired and gave me the following message:

Problem Event Name: StartupRepairOffline
Problem Signature 01: 6.1.7600.16385
Problem Signature 02: 6.1.7600.16385
Problem Signature 03: Unknown
Problem Signature 04: 8
Problem Signature 05: AutoFailover
Problem Signature 06: 1
Problem Signature 07: MissingOsLoader
OS Version: 6.1.7600.
Locale ID: 1033

After sending the error report to microsoft, nothing happened. So I clicked on advanced options which opened up a window that gave me the option of startup repair (which gives me the error message again), System Restore (which doesnt allow me to restore from any of my backups), System Image Recovery (i have no idea how to use), Windows Memory Diagnostic (which runs fine and doesnt give me any issues), and Command Prompt.

I have tried to restart my computer and start it in safe mode, but I cant even get to safe mode. When it restarts I try to press F8 but nothing happens. I know the keyboard is connected but for some reason it doesnt do anything. It automatically goes to the black screen where it tries to load the windows files...

I dont speak computer language very well so if anyone could "dumb it down" for me that would be great. I have a huge school project due in the following few weeks and need my computer back up and running. Please help!



My System SpecsSystem Spec
12 Feb 2012   #2

Windows 7 Pro x86; Pro x64; Home Prem x64; and others....

Maybe the machine has a hidden factory recovery partition. What is the make and model?

Also, recovery partitions can become corrupt. If one had on hand the Windows 7 64 bit install media, the recovery attempt may be more successful (at least as far as correcting system file corruption, access to repair tools and required source files are concerned).
My System SpecsSystem Spec
12 Feb 2012   #3

Windows 7 64bit

Its a custom built machine... I am running Windows 7 Professional 64 bit. I had it custom built from a local shop. I'm thinking I might need to pay them the $50 an hour to get it fixed... Or at least to get my files off and then restart from scratch.
My System SpecsSystem Spec

12 Feb 2012   #4

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit

Hello and welcome Mikey :)

There is a problem with the startup entry . The automated startup repair doesn't fix such problems all the times. What you need to do is to run ( click ) Startup Repair , using either a system repair disk, or a windows installation disk. Sometimes it needs to run startup repair for at least three times, with restarts after every single run (Startup Repair - Run 3 Separate Times) . This action will add the missing OS loader.

At the same time, as you forced the system restore to stop, there might be some corruptions in your system files , too. To fix those, you need to try SFC /SCANNOW : Run in Command Prompt at Boot .

If you dont have either the system repair CD or the or a windows 7 installation DVD, but you have a legit windows 7 product key, you may download the windows 7 pro 64 bit iso from digital river .
My System SpecsSystem Spec

 Windows Startup Repair Not Working!! Please Help!!

Thread Tools

Similar help and support threads
Thread Forum
Startup Repair not working??? cant repair automatically
Hi Guys :D I'm new here the problem i have with my laptop is that it says window 7 cant repair automatically . It didn't come with any disks to fix windows what can i do Please help
General Discussion
Startup repair is not working
Help!!!! yesterday I turn off my computer a dell inspiron it's currently running windows 7 and in the mourning I turn it on and to my surprise it won't load up so I go on startup repair and I click on it and it comes up with a blue background and a mouse pointer and nothing else.. PLEASE HELP,I...
Backup and Restore
startup repair is not working
i had a problem with my windows 7 laptop when i start it it showed me these choices: Launch startup repair (recommended) Start windows normally i chose "Start windows normally" but it restarts and showed me the page again then i chose "Launch startup repair" and when it finished it shutdown...
General Discussion
Windows Startup Repair - not working - please help!
PLEASE help. my computer, a windows netbook, i think caught a virus. The internet started spazzing out and when I restarted it, it would give me an option of booting the computer with regular settings or start up repair. Everytime i choose regular settings, it takes a good ten minutes and then says...
BSOD Help and Support
Windows Startup Repair not working can Not boot Windows 7
Ok, I will try to get it all in one shot. I did a standard shut down of my Dell Latitude E6500 this morning and it went fine. When I went to fire it back up I got a bar across the bottom that says "Windows is loading files" then the Startup Repair comes up and says "Startup repair is checking...
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 00:51.
Twitter Facebook Google+