Windows 7 not starting-up

I have a laptop and I cannot get it to start. When I go into start-up mode (Esc key at start-up) I have two options:

Start-up Repair (Recommend)
Normal Start-up

When I do Normal Start-up, it lockes up on the Windows Screen. When I do Start-up Repair it locks up on a black screen.

I don't have the back-up discs that were created for this specific computer at the moment (they are at another location at the moment). However I do have Windows 7 upgrade discs here from another computer.

Thanks

Do a Strartup Repair: (using the Upgrade disk)
Startup Repair
Note: You may need to do startup repair 3 to 4 times.
Startup Repair - Run 3 Separate Times

If that isn't sufficient then work through these steps for when Windows 7 fails to boot