Win7 Home Premium never loads completely. Happens in safe mode also...


  1. vmhatup
    Posts : 12
    WIndows 7 Home Premium
       New #1

    Win7 Home Premium never loads completely. Happens in safe mode also...


    I have a relatively new HP Pavilion p6610f w/ Win7 Home Premium. Nothing has been installed in it but I have tons of documents and pics.

    All of a sudden, the thing stops loading. With safe mode and regular mode, it loads to the welcome screen (the light-blue screen displayed just before the logging icons), and it just stops there. The PC is not frozen because I can move the mouse and the caps/num keys turn on and off, but it just stays in the screen.

    I tried booting with another Windows DVD I have, and it also gets stuck.

    What else can I do?

    I was thinking that it could possibly have a virus, but I'm not sure how to run an AV if Windows doesn't load.

    Any help is appreciated.

    Thanks.
      My Computer
    Quote Quote

  3. AddRAM
    Posts : 13,576
    Windows 10 Pro x64
       New #2

    Have you tried a startup repair ?
      My Computer
    Quote Quote

 

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I have a relatively new HP Pavilion p6610f w/ Windows 7 Home Premium. Nothing has been installed in it but I have tons of documents and pics. All of a sudden, the PC stops loading completely. With safe mode and regular mode, it loads to the welcome screen (the light-blue screen displayed just...
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